Sales & Event Manager tại Laguna Lăng Cô

4/2023 → / (2 năm 2 tháng)

Cu du Village, Phu Loc, Hue

Event Sales Executive tại Citadines Pearl Hoi An

8/2022 → 3/2023 (6 tháng)

Hội An

Organizing events is one of the most stressful and difficult jobs, requiring you to have the skills to plan and organize events properly, even on a tight budget. Eager to take on the responsibility of corporate event planning, proven problem solving and international skills from past employers. Depending on the nature of the event, the event planner needs to come up with a different organizational plan in accordance with the goals of that event. I used to organize a large group of 550 guests for Gala dinner and 4 weddings at Citadines Pearl Hoian Resort. Besides that, scheduling an appointment with the partner, meet and introduce products to customers. Develop ideas for content and interface, image and layout of MICE. Responsible for preparing all event documentation and coordinates with property departments and customer to ensure consistent, high-level service throughout pre-event, event and post-event phases of property events. Handle all inquiries and leads from potential clients that involves meeting, site inspection, entertainment, negotiation and contract writing.

Assistant Sales Manager tại Serene Beach Hotel

3/2022 → 8/2022 (5 tháng)

Đà nẵng

Responsible for searching new customers, FIT/GIT/ Corporates, and potential customer care, make a good relationship to customers, also new TA inbound or outbound, take care and cooperate old and potential TA. Understanding and learning more quickly about room description and services of hotel. In addition to this, I also do collect the list of customer email, TA email to send information and promotions regularly, receive booking daily and make a reservation on Smile system and make reports of sales weekly. Making friends and discovering strangers (especially foreign companions) with teamwork skill and independent problem-solving skill.

Sales Executive tại Khách sạn DLG Đà Nẵng

2/2020 → 3/2022 (2 năm )

Đà Nẵng

My most recent role involved gaining strong experience in liaising and dealing with the customers. Activities including working with internal team, recruitment, and integration meetings with international Sales team in Danang. I have also been involved with the reviewing and assisting the customers on all requests during and after conference organizations. In addition to this, I was involved in good knowledge at workshop especially Excel and Smile system. I have been making and following all the bookings under high pressure very careful, attention to detail and accuracy. Besides that, I was also in charged all incoming-internal or external calls answered in a clear voice and in accordance with DLG’s standards of receiving incoming calls, responded promptly to telephone requests regarding reservations and processed accordingly. Checking all unread emails and prioritized urgent emails, all emails handled withing 24 hours (except urgent cases). Most predominantly I have been responsible for the sightseeing, upselling and reporting upselling weather forecast with General Manager, Engineering and all others related departments. The role involved engagement with the owners and General Manager on progress, quality, strategy of business development as well as setting up monthly and weekly management reporting and overseeing consultant audits of the strategy to complete budget.

Flight Attendant tại Vietjet Joint Stock Company

1/2019 → 2/2020 (1 năm 1 tháng)

Tầng 6-8-9 toà nhà Vietjet Plaza - 60A Trường Sơn, P2, Tân Bình, Hồ Chí Minh

The role involved dealing at all levels including but not limited to, development of Aviation knowledge, Aviation health and security, evaluation for any threat on board, development of service, practices, planning and prioritisation. Which has enabled me to build strong communication and negotiation skills both in Vietnamese and English, also good at personal presentation. Development of weekly and monthly management reports for the Purser and area monitor. In addition, engagement with the community through oversea team and the media through international company team and zoom meetings every week. In addition to this, I was also trained in voice expressions as well as pronunciation in public with expressive readings and how to respond to passengers in Vietjet standards.

Best employee of the quarter

4/2018

highest revenue

Mrs. Le Thi Thanh Phuong - Senior Sales Manager

Citadines Pearl Hoian Resort

Thanhphuong.le@the-ascott.com - 0935298170