Nguyen Nhat Binh

Nguyen Nhat Binh

Hồ sơ 5 sao 470 Lượt xem

Giới thiệu bản thân

With a decade of experience in the luxury hospitality industry, I am a manager who is intensely focused on results and meticulous attention to detail. My ability to provide superior service to a wide array of guests is one of my key strengths. I believe in fostering the growth of my team through comprehensive training, open communication, and empowerment. I am well-versed in thriving in fast-paced environments and have experience in managing both pre-opening projects and department operations. My aim is to utilize my expertise to contribute to the advancement of hospitality organizations, manage projects effectively, and oversee building operations.

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Thông tin cá nhân

Họ và tên
Nguyen Nhat Binh
Giới tính
Nam
Ngày sinh
26/07/1990, 33 tuổi
Địa chỉ
2000/400/17 Huynh Tan Phat, Nha Be District, HCMC
Cập nhật
16/03/2024

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
HCMC, Khánh Hòa, Cần Thơ, Bà Rịa - Vũng Tàu, Bình Thuận
Ngoại ngữ
Tiếng Anh (Giỏi)

Công việc mong muốn

Lĩnh vực

Kỹ năng

Quản lý
Quản lí thời gian
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn
Tổ chức công việc
Training and Development
Leadership Skill
Property Management

Mong muốn về công việc

Giải thưởng

Trình độ học vấn chuyên môn

Hilton Front Office Academy

Front Office - Khác

Saigon Tourism Vocational College

Hotel and Restaurant Management - Trung cấp

Kinh nghiệm làm việc

Front Office Manager tại Sherwood Suites Saigon

Ho Chi Minh

· Front Office Manager for a hotel and service apartment of 159 rooms. Managed and lead the Front Office team, including the front desk and concierge desk, and lead a team with 3 Managers and approximately 17 associates. · Created schedules and monitored staffing levels according to business cycles. · Act as a MOD to observe the daily operation including Front Office, Security, Room Control, Housekeeping, Engineering, Site Inspection, and other function as assigned. · Reported directly to the Room Division Manager and General Manager. · Efficiently completed end-of-day reports, budgets, and the inventory balance. · Tracking customer feedback including long-term and short-term tenants by using the ORM tools to ensure standards are exceeded and tasks are completed following policy and procedure. · Work closely with the relevant HOD to execute Emergency and maintenance plans to ensure a smooth operation and guest experience.

Asst. Front Office Manager tại Sherwood Suites Saigon

Ho Chi Minh

• Asst. Front Office Manager for a hotel and service apartment of 159 rooms. Manage and lead the Front Office team which includes the front desk, and concierge desk, and lead a team with 3 Managers and approximately 17 associates. • Created schedules and monitored staffing levels according to business cycles. • Act as a MOD to observe the daily operation including Front Office, Security, Room Control, Housekeeping, Engineering, Site Inspection as other function as assigned. • Reported directly to the Room Division Manager and General Manager. • Efficiently completed end of day reports, budgets, and inventory balance. • Tracking customer feedback including long-term and short-term tenants by using the ORM tools to ensure standards are exceeded and tasks are completed in accordance with policy and procedure. • Work closely with the relevant HOD to execute Emergency and maintenance plans and everything to ensure a smooth operation and guest experience.

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