Commis Chef/Waitress tại Lá Studio - Vegan Cafe

2/2019 → 4/2020 (1 năm 2 tháng)

Hà Nội

• Assisted customers by addressing inquiries about menu items and providing prompt table service for food and beverages. • Showcased flexibility in a dynamic setting, managing diverse tasks efficiently to align with production schedules and fulfill customer needs. • Worked closely with front-of-house staff to ensure seamless communication and execution of orders. • Prepared a variety of dishes, including sandwiches, juices, smoothie bowls, and beverages with a focus on timely culinary precision and presentation. • Managed inventory by restocking refrigerators, cupboards, and bars while maintaining records of supplies used. • Ensured kitchen and dining areas were kept clean and sanitary, including dishes, work surfaces, cupboards, and bars. • Conducted food preparation tasks such as cleaning, peeling, and slicing ingredients using manual appliances. • Identified staffing needs, actively participated in hiring, and led the onboarding and training of new team members, ensuring a cohesive and skilled workforce.

Pastry Assistant tại The CRAFT Pâtisserie

3/2019 → 10/2019 (7 tháng)

Hà Nội

• Participated in daily kitchen operations, including inventory management, supply ordering, cost control and contributing to the development of new menu items. • Prepared food items consistently and in compliance with recipes, portioning, baking, and waste control guidelines. • Followed proper bakery and general safety and sanitation procedures and standards. • Took responsibility for a clean and sanitary kitchen environment, actively participating in daily cleaning routines. • Performed other tasks assigned by the Head Pastry Chef from time to time.

Pastry Store Clerk tại The CRAFT Pâtisserie

1/2019 → 3/2019 (1 tháng)

Hà Nội

• Provided attentive and timely service, addressing customer inquiries, and making pastry goods and beverages recommendations to enhance their experience. • Managed inventory, minimizing waste, and optimizing stock levels to meet customer demand while controlling costs. • Created visually appealing displays to showcase products, contributing to an increase in sales and positive customer experience. • Executed daily cleanup routines, ensuring the shop's cleanliness and proper garbage disposal. • Curated and shared product advertising posts on Facebook and Instagram, leveraging social media to enhance the shop's online visibility.

Administrator tại Linh UK IELTS

5/2018 → 12/2018 (7 tháng)

Hà Nội

• Planned, coordinated, and supervised day-to-day operations, ensuring flow of communication and work procedures. • Answered and managed incoming and outgoing calls while taking notes promptly. • Conducted exams and tested students for English comprehension to identify areas of needed improvement. • Maintained student records, assessed their progress, and sent reports to parents. My administrative processes had led to reduction in paper work and improved efficiency in record-keeping. • Created and promoted written content as well as monitor engagement on the institute's Facebook page.

IELTS

10/2019

Overall score of 7.5

CTH certificate

4/2019

Level 2 in Culinary Skills

EF English Proficiency Index (EF EPI)

2/2014

C1 - Advanced