Sales and Marketing Assistant tại The American Chamber of Commerce in Hanoi - AmCham Hanoi

5/2023 → 10/2023 (5 tháng)

Hà Nội

Prepare and translate publications, government letters, legal documents between English and Vietnamese, collaborated with stakeholders as needed to ensure 100% accuracy. Ran and updated the AmCham website and AmCham social media pages: Facebook, LinkedIn, and Twitter, successfully increasing post reach rate by 200%+. Maintained relationship with external partners and clients, including journalists, Amcham's members. Promoted AmCham events via both online and offline channels, generating 20% new customers for AmCham's events. Assisted in recruiting and retaining members and partner vendors, successfully raised VND 150M+ in-kind sponsorship of prizes for AmCham's key events.

Assistant to Director of Sales & Marketing tại Vinpearl Hotels and Resorts

10/2022 → 6/2023 (8 tháng)

Hà Nội

Supported E-commerce team in Siteminder mapping process for Online Travel Agents partners, set up Vinpearl's availability in partner's extranet site and managed system-related issues. Acted as business coordinator, ensuring 100% on-time delivery of business services at highest quality level. Supported in developing business plans & reports by conducting research and collecting/combining market-related data from Sales team members. Prepared Sales analysis reports based on PowerBI data, utilizing Pivot table to develop reports reflective of highly relevant and current market insights.

Partnership & Loyalty Executive tại Green and Smart Mobility JSC - XANH SM

6/2023 → 1/2024 (7 tháng)

Hà Nội

PARTNERSHIP Acted as Project Coordinator, work and coordinate internally with cross-functional departments to ensure optimal resource allocation and preparedness for the successful execution of partner programs. In charge of key e-commerce partners for cross-selling Xanh SM's service on partners' platforms, ensuring seamless information flow and strict adherence to deadlines for quality project outcomes. Conducted thorough research on potential partners and their campaigns, and collaboration programs to assess partnership potential and propose well-aligned partnership schemes. Analyzed data from internal & external sources to gain valuable business insights for developing master plans with clear timelines and measurable KPIs for implementing new services. LOYALTY: Researched cutting-edge ride-hailing & multi-platform service app features in the market to devise new feature streams. Reviewed and evaluated UX/UI app designs to ensure an exceptional and user-friendly customer experience. Collaborated closely with the technology team to assess feature feasibility and establish appropriate timelines for seamless feature integration.

Creative Prize and Most Fan Favorite Team Winner

11/2020

Team Leader: Z-Marketer - Marketing Competition hosted by British University Vietnam Successfully solved Carlsberg's Case Study by conducting thorough market research and planning on launching new Beer Product.