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Giáp Vương Thái

Giáp Vương Thái

Hồ sơ 5 sao 154 Lượt xem hồ sơ

Nữ, 25/11/1986, 38 tuổi

Phường Phúc Đồng, Long Biên, Hà Nội

Cập nhật: 12/03/2024

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Liên hệ thành công 0 Chưa có
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Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Hà Nội
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
1.000 - 4.999
Công việc mong muốn
Hành chính, nhân sự

Giới thiệu bản thân

Dear Hiring Manager, With over 10 years of experience in the food and beverage sector, I am excited about the opportunity to bring my passion for the hospitality industry to your esteemed organization. In my current role, I have excelled in managing training budget, planning annual training schedule, developing 100+ internal trainers, creating impactful training programs, enhancing both hard skills and soft skills for staff and management levels for a company with over 1000 employees. My outgoing, enthusiastic, and sociable nature, coupled with my ability to motivate and encourage others, has enabled me to drive organizational effectiveness through learning and development initiatives. I take pride in my achievements, leading projects including successfully launching a new LMS platform, designing Blended courses for the company, and managing learning programs for over 500 staffs in the North. I am eager to leverage my skills and experience to contribute to the success of your organization. I am confident that my dedication and enthusiasm for this role make me a strong candidate. I would welcome the opportunity to discuss how my background can benefit your team further. Thank you for considering my application. I look forward to the possibility of meeting with you to explore how I can support in achieving the organization's objectives more effectively. Sincerely, Giap Vuong Thai 0767138642

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LearnSmart

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Master Trainer Certification - Khác

2018 → 2018

Certified by Starbucks Asia Pacific

Starbucks Vietnam

Coffee Master Certification - Khác

2016 → 2016

Certified by Starbucks Certification

University of Lorraine, France

Marketing Innovation and Development Hotel Services - Thạc sĩ

2011 → 2013

Foreign Trade University

Bachelor of Business Administration and Management - Đại học

2009 → 2011

Lycée Technique Hôtelier "Alexis Heck" Diekirch, Luxembourg

Hospitality Certification - Khác

2007 → 2008

Exchange Program in Hospitality between Vietnam and Luxembourg. One of the Ten excellent Vietnamese students achieved the Full Scholarship. Grade: Excellent

Hanoi Tourism College

Kitchen Management - Cao đẳng

2005 → 2009

Rank 1st College Graduate

Kĩ năng

Training/Facilitator
Coaching & Feedback
LMS Management, eLearning design
Train The Trainer
Planning & Organizing

Kinh nghiệm làm việc

Store Shift Supervisor tại Starbucks Vietnam

5/2014 → 2/2016 (1 năm 9 tháng)

Hanoi

- Lead a shift and ensure the Starbucks Experience for customers through human connection, high quality products and the environment. - Responsible for Food Sales Performance & Labor working hour - Train and coach new Barista and Barista Trainer - Maintain company culture, regulations, policies and procedur

Learning & Development Specialist tại Starbucks Vietnam

2/2016 → 3/2018 (2 năm )

Hanoi

- Facilitation: Orientation, Barista skills, Customer service, Selling skills, POS skills - Training coordinates for core training program

Senior Learning and Development Specialist tại Starbucks Vietnam

4/2018 → 3/2021 (2 năm 10 tháng)

Hanoi

- Develop internal trainers for 3 different levels - Ensure consistency and quality in training implementation within stores and markets - Develop training process - Building assessment center and evaluate final course exams - Organize and implement Trainer's Day event

Learning & Development Team Lead tại Starbucks Vietnam

4/2021 → Hiện tại

Vietnam

- Plan, monitor and manage the execution of learning plans and budgets - Act in a learning advisory for Operations leaders and their teams on best practice for learning - Training needs analysis to develop training plans, instructional design, and measure training effectiveness. - LMS manage and develop engaging eLearning courses - Train, coach and mentor internal trainers to support their facilitator skills in different topics and on-the-job training skills - Lead & co-lead key projects: Onboarding process, LMS launching, Blended training programs, Coffee Master, Food Business Lead, Leadership skills for management level.

Mong muốn về công việc

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