Assistant Director of Revenue & Business Analytic tại BELGROUP HOSPITALITY

8/2024 → / (9 tháng)

Ho Chi Minh

Joined BelGroup Hospitality team as early stage of managing setting up for systems, revenue & sale business activities for initially 7 to become 14 properties currently from 4 regions – HoiAn, DaNang, NhaTrang, PhanThiet. Performed a role as advisor, consultant for all properties about Revenue strategies and Sale plans. Properties: Bel Marina Hoi An resort, Emerald Hoi An Riverside resort, The Signature Hoi An, Shining Riverside resort & spa, Legacy Hoi An resort, Yarra Ocean Suite Da Nang, Holiday Beach DaNang, Vesna Hotel Nha Trang, Phu Hai Resort. Key Roles: - Implement Monthly - 3Month rolling forecast for all properties (14) with the target as accuracy within 5% discrepancy of actual. - Month-end BOD Presentation of Room Performance for all properties and giving revenue view for next coming months. - Holding Bi-weekly revenue meeting with sale, ecommerce and property team to review and strategy planning on pushing & maximizing revenue. - Participate in all significant meetings at group level relating to all perspective as of Sale, Marketing, and Finance before deploying to property. - Giving training and mentoring related Revenue matters to properties. Key achievements: - Total Group Performance increase more than 40% in revenue. - Key property successfully increased ADR more than 20%. - Forecast accuracy achieved more than 80% within 5% discrepancy.

Revenue & Reservation Manager tại BELGROUP HOSPITALITY

6/2022 → 8/2024 (2 năm 2 tháng)

Ho Chi Minh

Key Roles: - Rate re-structure for all properties include: re-define structure, BAR tiers, promotions… - PMS setup for all properties include: system transfer, system upgrade, new setup, re-define market/source segmentations, ratecode, rateplans… - Setup new CMS/BE, implement integration between systems. - Ensure data booking input from reservations is exact/correct. - Build and implement related revenue reports used for single property and for group management purposes. - In charge of building Topline KPIs forecast 2022, budget 2023, budget 2024, budget/forecast 2025 for all properties. - Implement revenue strategies to all properties to achieve budget/forecast - Work closely with Ecomernce team fom HO to Properties to conduct Revenue/OTA Monthly Meeting with property - Be an advisor/consultant to property for all related Revenue/OTA performance especially yielding strategy Key achievements: - The Elite Performance Award 2023. - Some Resorts 2023 Room Revenue achieved and exceeded 2019 Performance. - Successfully built centralize PMS center data for Group Level. - Manage & Develop OTA Salemix to play significant role in properties for HoiAn Region.

Revenue Manager tại WMC Group

1/2019 → 6/2021 (2 năm 5 tháng)

Ho Chi Minh

Properties: The Reverie Saigon, Sherwood Suites, Windsor Plaza Hotel. The key responsible person to propose strategies/plans to Revenue Director (RD) regards to all revenue hotel management matters; also a leader to monitor all team members works to ensure data accuracies and proper internal reports. Key roles: - Implemented revenue management strategies to sale team and supporting sale team to achieve Budget/Forecast target. - Monitored rate plans in Property Management System (PMS), Hotel Booking Engine and all other distribution channels. - Monitored rate parity, analyzing STR reports and Competitors’ Pricing. - Planned Budget and Reforecast for Room Revenue of 4 Hotel Properties. - Proposed revenue maximizing thru analysis from Room Segmentations, Room Promotions and Room Packages. - Hosted Weekly Revenue Performance meeting to Board of Directors for all properties. - Cooperated with others Departments to enhance performances: o Sale team for all data and analysis for better segment performances o Reservations team for all issues related to input accuracy data o Finance team for all related Room Revenue figures, ratios and key indicators. - Lead Revenue team to provide all Daily/Weekly/Monthly/Yearly reports related to all Revenue matters. - Representative Revenue Director on making decision when RD’s absent. Key achievements: - The Reverie Saigon: ARI index on top 2 in Competitor Set in 2019. - Windsor Plaza Hotel: Top 2 MPI indexes in 2019. - Sherwood Suites achieved more than 80% of Room Budget Revenue in 2019 after 1 year of opening

Revenue Analyst tại WMC Group

7/2017 → 12/2018 (1 năm 5 tháng)

Ho Chi Minh

Strongly focus on all related revenue data analysis to support Revenue Director’s on giving strategies and decisions. Key roles: - Tracked daily/weekly/monthly revenue performance and forecast month/quarter/year end’s results to Revenue Director for any enhancing revenue strategies needed. - Provided segmentations’ performances analysis to RD for review and strategies planning purposes. - Analyzed all key room revenue components such as: average segment rate, room occupancy, geometry, lead time, length of stays, etc.. for maximizing revenue strategies. - Created new template reports & enhancing existed ones to give more details about revenue performances. - Assisted RD on preparing special requirement reports from BODs for urgent and important meetings. Key achievements: - Enhanced all existing internal room revenue reports to be more informative and successfully created more Revenue templates for analysis proposes and daily/weekly/monthly reporting performance which to be used as today. - Key participant in Sherwood Suites Pre-Opening Room Budget in 2017. - Staff of the Year 2018.

Assistant Finance Manager tại WMC Group

4/2015 → 7/2017 (2 năm 2 tháng)

Ho Chi Minh

Responsible with providing supports to Finance Manager/ Deputy Director of Finance and attending various financial tasks for properties under Hotel management group. Key roles: - Processed & Prepared financial templates for revenue/cost performances, critical revenue/costs statistics for comparison purposes, adhoc projects and special requested by Board of Directors. - Performed routine checks and provided any related financial analysis purposes. - Provided helps to Hotel General Reports, Department Heads, Managers from properties regards to all financial matters. - Internal audited for any financial troubles issues or suspicion of wrongdoing. - Participated to provide critical comments, financial advises in all monthly/yearly P&L & all financial meetings. - Prepared, process, and reviewed Properties’ budgets in 2015, 2016, 2017. - Mentored and guided junior staffs. Key Achievements: - Successfully implemented Quarterly Rolling Forecast to Windsor Plaza Hotel, The Reverie Saigon and Sherwood Residence. - Key participant in The Reverie Saigon Pre-opening Budget 2015. - Best Department Associate in 2016.

Financial Analyst tại WMC Group

7/2011 → Hiện tại

Ho Chi Minh

An associate worked with internal financial issues for hotel and restaurants under group management: Sherwood Residence – D3, Windsor Plaza Hotel – D5 and the DangCo Investment Corp – D1. Key Roles: - Checked, analyzed and ensured the accuracy of monthly P&L (Profit & Loss Statement) and gave basic comment in financial critiques reports of revenue and costs to BOM – Board of Management – to review. - Reviewed Daily Revenue Report and provided explanations to management for any abnormal variances in the operations. - Prepare General Reports for Managements. - Assisted Chief Accountant & HODs (Head of Department) of properties to plan, check and analysis for the properties’ budgets (from 2012 – 2015) in order to get approvals from BOM – Board of Management at the final stage. - Assisted in ROI – Return on Investment – projects of centralized factories, restaurant and service apartment. - Helped in creating, modifying SOPs – Standard Operation Procedures – for accounting departments and Hotel Management Operation.

The Elite Performance Award 2023

2/2024

The Elite Performance Award for year 2023

Staff of the Year 2018

1/2019

Staff of the Year 2018

Best Department Associate in 2016.

6/2016

Best Associate in 2016