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Lâm Nguyễn

Lâm Nguyễn

Hồ sơ 5 sao vàng 178 Lượt xem hồ sơ

Nữ, 22/07/1999, 24 tuổi

Thành Phố Đồng Hới, tỉnh Quảng Bình

Cập nhật: 13/04/2024

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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Đà Nẵng, Quảng Nam
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
4 sao

Giới thiệu bản thân

Dear Hiring Manager, Allow me to introduce myself. My name is Nguyen Tung Lam, a female born in 1999, currently 24 years old, and I am unmarried. I am pleased to inform you that I graduated with a distinction degree from Dong A University in Da Nang, specializing in Hotel Management. I possess advanced proficiency in utilizing the Smile Hotel system and am fluent in English, enabling effective communication. During the period spanning from 2022 to 2024, I served as a receptionist at Muong Thanh Holiday Quang Binh and gained valuable experience working for one year at The Temptation, a prestigious French restaurant in Da Nang. Additionally, I have undergone extensive internships at renowned establishments like Stella Maris Beach and BlueSun Hotel in Da Nang. I am eager to contribute to fostering a professional work environment and advancing the company's objectives. Thank you for considering my application. I appreciate your time and attention. Yours sincerely, Nguyen Tung Lam

Trình độ học vấn chuyên môn

Dong A University Da Nang

Hotel Management - Đại học

2017 → 2021

Degree classification: Very good GPA: 3.59/4.

Kĩ năng

Smile Hotel System
English Communication
Customer service
Problem-solving
MS office

Kinh nghiệm làm việc

Guest Relation Intern tại BlueSun Hotel

6/2019 → 8/2019 (2 tháng)

Đà Nẵng

- Welcomed and assisted customers during their stay. - Recorded customer reviews and reported complaints to the manager. - Guided and created the best conditions for customers to use the hotel's services. - Provide information about the surrounding area and other needs.

Receptionist Intern tại Stella Maris Beach Da Nang Hotel

4/2021 → 6/2021 (2 tháng)

Đà Nẵng

- Welcomed and supported official staff checked in, checked out for customers. - Updated information and stored customer records on the hotel's system. - Received calls and transferred to related departments. - Guided and created the best conditions for customers to use the hotel's services.

Restaurant Hostess tại The Temptation Restaurant

9/2019 → 9/2020 (1 năm )

Đà Nẵng

- Welcomed customers, confirmed information and escorted customers to their reservation table. - Managing reservations and seating arrangements. - Served meals and promoted restaurant menu. - Customer care, getting feedback and handling issues. - Reported reservation status and incidents to the restaurant manager.

Hotel Receptionist tại Muong Thanh Holiday Quang Binh Hotel

2/2022 → 3/2024 (2 năm )

Đồng Hới, Quảng Bình

- Welcomed and performed check-in, check-out procedures for customers. - Updated information, stored customer records on the hotel and government systems. - Handled requests and resolved guest's complaints. - Customer care and promoted hotel services to increase hotel revenue. - Processed payments, issued invoices, balanced cash and revenue accounting, and ensured accurate financial reporting.

Mong muốn về công việc

As a Hotel Receptionist, my primary desire is to create a warm and welcoming atmosphere for guests. I am excited about the opportunity to assist guests from various backgrounds and provide them with exceptional service. My goal is to ensure that every guest feels valued and well taken care of during their stay. I am eager to utilize my communication and problem-solving skills to address guests' needs efficiently and effectively. Additionally, I am looking forward to being part of a supportive team where I can contribute to the success of the hotel and continue to learn and grow in my role.

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