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Phạm Như Quỳnh

Phạm Như Quỳnh

Hồ sơ 5 sao vàng 172 Lượt xem hồ sơ

Nữ, 18/05/2002, 22 tuổi

468 Phan Văn Trị, phường 7, quận Gò Vấp, TP Hồ Chí Minh

Cập nhật: 17/02/2025

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Thông tin liên hệ

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Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
N/A

Giới thiệu bản thân

I am looking for a position in a vibrant, international work environment where I can contribute my skills in administration and customer service, particularly within the hospitality industry. I am passionate about growing in this field and would love to be part of a company that supports professional development and long-term career progression. Ideally, I am seeking a role with opportunities to advance, a supportive team, and a fair, competitive salary. Thank you for considering my application, and I look forward to the possibility of contributing to your team.

Trình độ học vấn chuyên môn

Industrial University of Ho Chi Minh City

English Language - Đại học

2020 → 2024

- GPA: 3.2/4.0 - Awarded 70% Merit-Based Scholarship for two semesters. - Participated in the “Cooperative Education Program” at Kasem Bundit University, Thailand (6/2023 - 3/2024) - Co-author at the 6th Young Scientists Conference, Industrial University of Ho Chi Minh City (2024) Full text published in proceedings: “Factors Influencing Thai Students' Decisions Regarding Participation in a Student Exchange Program in Southeast Asia Countries”

Kĩ năng

Chăm Sóc khách hàng

Kinh nghiệm làm việc

Admin Assistant tại Newtimes Group of Companies

5/2024 → Hiện tại

Ho Chi Minh City

- Manage client inquiries, phone calls, and mail, then accept deliveries, and handle shipping services. - Support in arranging accommodation, visas, tickets, transportation, etc., for customers, visitors, and staff travel, ensuring cost-effectiveness and timely approval. - Manage administrative tasks, including supporting HR with attendance logs, insurance records, and expats' work permits, and assisting the accounting team with processing financial documents. - Organize impactful company events, including quarterly celebrations, charity events, and team-building activities, fostering engagement and enhancing the company’s internal culture.

Guest Service Agent tại The St. Regis Bangkok

11/2023 → 2/2024 (3 tháng)

Bangkok

- Provide a smooth check-in/check-out process, handle reservations, payments and assist with daily guest operations throughout their stay. - Processed payments, cash management, transaction reporting, and ensured compliance with hotel security procedures. - Gathered and organized special requests for incoming guests, including dietary needs, and celebration arrangements (e.g., honeymoon, anniversaries). Collaborated with relevant departments to ensure every detail was meticulously handled before arrival. - Engaged with guests to collect real-time feedback, addressing concerns and ensuring immediate follow-up, enhancing guest satisfaction. Achievement: Received excellent performance evaluation from the supervisor and official recognition from the hotel for completing an internship as a Guest Service Agent.

Mong muốn về công việc

As an international exchange student, the chance to intern in Thailand's hospitality industry helped me discover my passion for this field. With a strong desire to assist guests and provide them with extraordinary experiences, I am deeply committed to sharpening my skills, delivering unforgettable moments for customers, and contributing meaningful value to the hotel's success.

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