My name is Quang Duy, and I am interested in applying for IT Support Specialist position. With experience working in software companies and serving as an IT Support Helpdesk Specialist for FPT SOFTWARE in Da Nang and the VNVC Vaccination Vietnam as an IT Operation Specialist, I am confident in my ability to meet the requirements for this role. My background includes troubleshooting hardware and software issues, maintaining IT systems, and providing technical support to users following issue tickets with SLAs. Should you require any additional information, please feel free to contact me at 0866.95.65.95 or 0935.399.222, or via email at [quangduy.dinh@gmail.com](mailto:quangduy.dinh@gmail.com). Thank you for considering my application.