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Lâm Thanh Thanh Trúc

Lâm Thanh Thanh Trúc

Hồ sơ 5 sao vàng 157 Lượt xem hồ sơ

Nữ, 07/06/1985, 40 tuổi

42L, đường số 7L, Kp52, phường Tân Thuận, TP.HCM

Cập nhật: 21/07/2025

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
4 sao

Giới thiệu bản thân

Trình độ học vấn chuyên môn

Van Lang University

TOURISM MANAGEMENT - Đại học

2003 → 2007

Kĩ năng

Tin học văn phòng
Kỹ năng giao tiếp ứng xử, làm việc nhóm, tư duy xử lí tình huống

Kinh nghiệm làm việc

Sales Executive tại Hoi An Express Travel Company

1/2009 → 9/2011 (2 năm 8 tháng)

Ho Chi Minh City

• Selling inbound tour, ticket, rental car for in-house guests at tour desk in Legend Hotel, Equatorial Hotel, Windsor Hotel.

Reservation Executive tại ICS Travel Group

5/2011 → 2/2020 (8 năm 9 tháng)

Ho Chi Minh City

• Handle FIT and GIT hotels, speedboats, cruises booking using the applicable rate ( including stay/pay deals, early birds, honeymoon benefits and other special offers) for Australia, America, Canada market. • Handle hotel reservation booking for MICE Team. • Handle luxury hotel reservation booking for VIP. • Check and handle emails, faxes and other correspondences from the company’s booking office with regards to hotel/ meal bookings and related tour program. • Ensure the fulfillment of daily reservations and confirmations of bookings within at least 48 hours. • Ad hoc checks of accommodation FIT rates on OTA platforms to ensure competitiveness of ICS buying power, in case of gaps, liaise with the General Account Manager or Contracting Manager to negotiate with hotel. • Ensurethe allotments materialization to at least 80% • Report on news and updated information concerning hotels. • Liaise with our company’s booking office, Operations, Tickets and Customer Relations in resolving issues pertaining to complications of tour programs. • Performe other task assigned by Account Manager and General Account Manager.

Sales Executive tại M Boutique Hotel Saigon (4*)

2/2021 → 6/2022 (1 năm 4 tháng)

Ho Chi Minh City

• Handle TAs & Corporates. • Establish relationships, visit and find new customers. • Maintain relationship with longtime customers. • Sell product and service of the hotel. • Receive customer needs and deploy service plans to related departments. • Confirm booking and make contract for Travel Agents and Corporate. • Make contract and quotation. • Store and create customer data. • Make reports as required by General Manager. • Other jobs as assigned by General Manager.

Sales Coordinator cum DSS tại Citadines Regency Saigon (4*) - Managed by The Ascott

10/2022 → 6/2024 (1 năm 8 tháng)

Ho Chi Minh city

• Make contract for long-stay booking(new, extension, liquidation, annexure,...) • Make contract for TAs and Corporates( Principles Contract, GIT, Series, Liquidation). • Support to tele-sales for new company, get booker's contact and send proposal to them. • Handle and work directly with Booker to resolve issues related to group booking and Series booking (COD, rooming list, payment, special request, set up, problem that need to be resolved on spot.) • Follow up expiry of long-stay apartment, send email or contact with bookers to confirm guest will move out or extend • Set up rate structure, rate code, RFP rate on internal system and promotion on brand website, OTAs. • Administrative works related to Sales Team.

Family Business Support tại Family Business Support

7/2024 → 6/2025 (11 tháng)

Ho Chi Minh City

• Assisted in various operational tasks of the family-owned pharmacy, including preparing and packaging medications, delivery coordination, customer service, and inventory management. • Prepared prescriptions and ensured medications were correctly labeled and dispensed to customers. • Organized and maintained the pharmacy counter, ensuring the products were properly arranged and easily accessible to customers. • Managed inventory levels, regularly checked stock to ensure sufficient supplies, and assisted in ordering new stock to avoid shortages.

Mong muốn về công việc

I am passionate about the hospitality and tourism industry and look forward to pursuing a position where I can contribute to creating exceptional guest experiences. In my next role, I hope to join a dynamic team in a hotel or travel company where I can develop my skills in customer service, communication, and operations. I am eager to learn, adapt quickly. My goal is to grow professionally while helping guests feel truly welcomed and cared for.

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