Restaurant Manager tại LA VELA SAIGON HOTEL

7/2023 → 4/2025 (1 năm 9 tháng)

Hồ Chí Minh, Việt Nam

Achievement: -To be appointed to Restaurant Management base on my knowledge Attentive take care guest. -Higher Rating on Booking.com 8.2 to 8.9 -Boosted Revenue more than 11% for lastyears. Key Responsibilities: -Making SOPs, Roster arrange for staff. -Solving all problem happened in outlets. -Hiring and training team. -Taking care , and make sure every thing is good both FOH and BOH. -Overseeing stock levels and ordering supplies. -Greeting and advising customers. -Making improvements to the running of the business and developing the restaurant. -Quaterly P&L , increased revenue also control COLs. -Give an ideas in HODs meeting, to improve quality of Services. -Any order duties related to F&B service assigned by BOD.

Restaurant Manager tại Movenpick Resort Phan Thiet - Managed by Accor

11/2026 → Hiện tại

Phan thiet

Key Responsibilities & Achievements: -Oversaw daily operations of multiple outlets including Bounty Restaurant, Black Pearl Restaurant, Bar, and In-Room Dining, ensuring compliance with Accor service standards . -Supported the F&B Manager in developing and executing Tet holiday promotions and special event programs -Conducted daily forecasting and cover analysis to optimize staffing levels and prepare efficient duty rosters . -Managed end-to-end planning of outdoor events, including beachfront BBQ parties, gala dinners, ensuring setup, service coordination, and guest satisfaction. -Managed end-to-end planning and execution of outdoor events, including beachfront BBQ parties and gala dinners, ensuring seamless setup, service coordination . -Actively enhanced guest satisfaction by improving service delivery in positive guest feedback and improved dining experience ratings -Collaborated closely with kitchen, sales, and front office teams to ensure smooth communication and operational efficiency.

Santos Le - F&B Manager

Movenpick Resort Phan Thiet

Vanchuongle@gmail.com - 0935547609