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Pham Nhu Quynh

Pham Nhu Quynh

Hồ sơ 5 sao vàng 80 Lượt xem hồ sơ

Nữ, 18/05/2002, 22 tuổi

TP Hồ Chí Minh

Cập nhật: 17/02/2025

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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Trung (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Tiền sảnh
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch

Giới thiệu bản thân

As an international exchange student, the chance to intern in Thailand's hospitality industry helped me discover my passion for this field. With a strong desire to assist guests and provide them with extraordinary experiences, I am deeply committed to sharpening my skills, delivering unforgettable moments for customers, and contributing meaningful value to the hotel's success.

Trình độ học vấn chuyên môn

Industrial University of Ho Chi Minh City

English Language - Đại học

2020 → 2024

- GPA: 3.2/4.0 - Awarded 70% Merit-Based Scholarship for two semesters - Participated in the “Cooperative Education Program” at Kasem Bundit University, Thailand (6/2023 - 3/2024) - Co-author at the 6th Young Scientists Conference, Industrial University of Ho Chi Minh City (2024) Full text published in proceedings: “Factors Influencing Thai Students' Decisions Regarding Participation in a Student Exchange Program in Southeast Asia Countries”

Kĩ năng

Communication skill
Cultural Sensitivity
Problem Solving
Collaboration
Adaptability
Critical Thinking

Kinh nghiệm làm việc

Guest Service Agent - Front Office Department tại The St. Regis Bangkok

11/2023 → 2/2024 (3 tháng)

Bangkok

- Assisted in managing daily guest operations, providing personalized service, and ensuring smooth check-in/check-out processes. - Gathered and organized special requests for incoming guests, including dietary needs, and celebration arrangements (e.g., honeymoon, anniversaries). Collaborated with relevant departments to ensure every detail was meticulously handled before arrival. - Engaged with guests to collect real-time feedback, addressing concerns and ensuring immediate follow-up. Acknowledged for consistently enhancing guest experiences through attentive and effective problem resolution. Achievement: Received excellent performance evaluation from the supervisor and official recognition from the hotel for completing an internship as a Guest Service Agent.

Admin Assistant - Finance and Administration tại Newtimes Group of Companies

5/2024 → Hiện tại

Ho Chi Minh City

- Manage client inquiries, phone calls, and mail, then accept deliveries, and handle shipping services. - Support in arranging accommodation, visas, tickets, transportation, etc., for customers, visitors, and staff travel, ensuring cost-effectiveness and timely approval. - Manage administrative tasks, including supporting HR with attendance logs, insurance records, and expats' work permits, and assisting the accounting team with processing financial documents. - Organize impactful company events, including quarterly celebrations, charity events, and team-building activities, fostering engagement and enhancing the company’s internal culture.

Mong muốn về công việc

I am looking for a position in an international work environment where I can contribute my skills in administration and customer service, particularly within the hospitality industry. I am passionate about growing in this field and would love to be part of a company that supports professional development and long-term career progression. Ideally, I am seeking a role with opportunities to advance, a supportive team, and a competitive salary. Thank you for considering my application, and I look forward to the possibility of contributing to your team.

Giải thưởng

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