Supervisor tại M Hotel

7/2024 → / (10 tháng)

Đà Nẵng

Managing Buffet, ALC Restaurant, Bar, Banquet to operation Staff Supervision: work efficiently, follow procedures, and provide quality service to customers. Quality control: Ensure that food, service, and the overall dining experience meet high standards of quality. Event Planinng: Inventory & Asset Management: Manage restaurant supplies, equipment, and resources to avoid shortages and ensure proper usage Improve service: Enhance the overall customer service experience to ensure satisfaction and repeat business.

Supervisor tại Marriott Da Nang

8/2023 → 5/2024 (8 tháng)

Đà Nẵng

Incharge Room Service, Buffet, ALC Restaurant, Bar for ensuring operations. Arrange the work schedule of employees in the outlet. Control inventory, damaged goods, make planning purchasing orders. Collect and process information, accounting data through operation. Monitoring and controlling to ensure the correctness of data, responsibility before accounting report. Plan maintenance and facilities with ENG, Control revenue and goods in operation

Supervisor tại Vinpearl Resort & Spa Da Nang

3/2019 → Hiện tại

Đà Nẵng

Incharge Room Service. Responsible for all aspects of restaurant & IRD operations to ensure quality service and standards while delivering a guest good experience Coordinate work for personal to ensure the operation in the restaurant. Arrange the work schedule of employees in the restaurant. Training & Report during Human Resources Planning. Offer promotion to get the company’s revenue goals. Make monthly Inventory of goods at the department. Solving customer problems and complaint

Võ Thanh Toàn - FBM

M Hotel

huynhnguyen1991@gmail.com - 0935 409 656