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Huyen Le

Huyen Le

Hồ sơ 5 sao 440 Lượt xem hồ sơ

Nữ, 04/11/1987, 36 tuổi

Tan Chinh Ward, Thanh Khe District, Da Nang

Cập nhật: 17/03/2019

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Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Đà Nẵng
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Pháp (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao

Giới thiệu bản thân

I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of experience and ideas in Human Resources and Admin segment, Property and Hotel – Travel industries: Assistant HR and Admin Manager cum Executive Secretary to the Board of Management for Danameco Medical Joint-Stock Corporation from Jan 2017 to Oct 2018; Assistant Property Sales Manager at first Fully-Integrated 5* Resort in Vietnam - Laguna Lăng Cô in 2016; Assistant Operations Manager cum Senior Sales Executive at PEAK Adventure Travel Group - Vietnam DMC (PEAK Adventure Travel Group's Head Office in Australia) - from 2011 to Feb 2016.

Trình độ học vấn chuyên môn

Charles de Gaulle University - Lille III in France

Intercultural Relations and International Cooperation - Thạc sĩ

2010 → 2011

Kĩ năng

Management & Leadership; Advanced English Communication and Writing Skills; Customer Service: Experience in Resort Management; Interpretation: International Seminars; Press / Journalist: Editor for ://bookaholic.vn; Details Concentrated and Quick Responding Sales Skills; Sales Management; Ideas for Sales and Company Brand Name Promoting; Experience in Real Estate Business; Hotel&resort and Travel Operation Management

Kinh nghiệm làm việc

Assistant Operations Manager cum Senior Sales Executive tại PEAK DMC VIETNAM - Destination Management Company in Vietnam

12/2011 → 2/2016 (4 năm 2 tháng)

Hanoi, Việt Nam

Tour Operations Management and Sales: Daily Tours – Short Break Adventures Trips – Group Inclusive Tours  Assist Sales & Marketing Manager in developing business partnership and sales agents to expand sales yield  Consult and customize tours/trips for clients  Coordinate with Operations Manager and Business Development Manager in inspection and creating new itineraries, new trips/tours  Build up Local Guide Schedule in a monthly basic, update Schedule daily and coordinate with local guides prior to Tours/Trips  Build up in-house Transport Schedule and outsource Transport Schedule in a monthly basic, update all Schedules daily and coordinate with company drivers/suppliers prior to Tours/Trips  Coordinate with local operators and leaders in service arrangement  Keep and answer hotline 24 hour available for passengers’ tour requests/tour confirmation/local sales from Leaders/Local Guides and arranging all logistic required  Assist Operations Manager in building up Leader Schedule and translating documents  Assist Operations Manager and Deputy Operations Manager in leader/local guide recruitment and leader/local guide training Management and promotion of Responsible Travel (RT)  Develop and coordinate Foundation projects supporting non-government organizations in the areas of health care, education, human rights, child welfare, sustainable development and in environmental and wildlife protection  Promote RT philosophy and practices within the office environment Administrative jobs:  Collate performance data and create regular salary and bonus reports  Take responsibility for all updates on all brands trips prior to Leader schedule’s issuing  Create and send daily and monthly reports to Operations Manager

Assistant Director (in charge of Sales – Operations and Projects’ management and implementation) tại Khuong Le Travel - The first travel company operating high-speed boat tours in Danang

11/2018 → 7/2018 (4 tháng)

Danang, Việt Nam

Sales and Operations:  Lead to expanding agent partnership, developing sales programs in order to promote products’ awareness and increase employee morale.  Research and discover methods to increase agent registration and activation.  Write weekly team recaps explaining and analyzing team trends as well as justifying the team's productivity numbers. Set monthly goals explaining the outcome of those goals.  Involve and manage operation team to handle operational tasks included making services reservation, customer care job.  Control the services quality; update and keep a close contact with operation team, local suppliers; suggest the improvement for the services.  Involve in emergency cases, complains. Investigate and provide proper feedback to agents and clients.  Supervise all matters of the Human Resources for the operation team (recruitment, salary, bonus, etc.). Projects’s management and implementation:  Prepare and assist with pre-installation process: writing - submitting contracts and all related documents, finding appropriate subcontractors, attending outside meetings, working to obtain all necessary permits as needed …  Attend meetings and keep detailed meeting minutes for publishing to project team.  Distribute all punchlists and the follow-up as necessary to ensure timely completion of punchlist work.  Supervise all matters of the Human Resoures for the Project team (recruitment, salary, benefit policies …)

Assistant HR & Admin Manager cum Executive Secretary to the Board of Management tại Danameco Medical Joint-Stock Corporation

1/2017 → 7/2018 (1 năm 5 tháng)

Danang, Việt Nam

Management of Recruitment – Training and Development Segments for the whole Corporation  Propose and deploy recruitment plans to complete all recruitment enquiries for the whole Corporation. Take care of entire recruitment process from recruitment enquiry to employment contract  Involve in interview rounds and make appropriate recommendations on candidate selection for Board of Recruitment  Work closely with other Departments / Branches / Factories and General Health Service Center for a deep knowledge of HR situations and development of human capital plans  Work directly with leading online recruitment companies in Vietnam as well as job placement center and professional training centers in Danang  Responsible for organization and realization of corporation recruitment events at job fairs in Danang  Organize and participate in new comer orientation, all internal/ external trainings and formations to employees  Lead the career development program to encourage employee contributions and improve organization attractiveness, including goal setting, feedback, performance evaluation, recommending new policies and practices on compensations/ benefits … Executive Secretary to The Board of Management’s Jobs  Follow and report implementation progress of all corporate decisions – resolutions … to the Board of Management  Responsible for organization of annual meeting of shareholders, the Board of Management’ meetings …  Act as company adviser to ensure compliance obligations under relevant laws and the requirement of regulatory authorities are met (for example: law on enterprises, stock exchange, corporation’s charter …)  Write and ensure timely issuing of corporate decisions, resolutions, official dispatch … on relevant channels under stock exchange law  Handle company share transactions: issuing new shares, arranging dividend payments and observing all legal requirements

Assistant Property Sales Manager tại Laguna Lang Co – The first Fully-Integrated Resort in Vietnam – in Thua Thien Hue province, Vietnam

3/2016 → 12/2016 (9 tháng)

Huế

 Responsible for the direct selling and soliciting of new business for actual residences and other residential developments  Ensure perfect product knowledge to be provided professionally and accurately to clients  Well perform the entire site inspection process from presenting sales models to show units  Respond to enquiries by telephone, email and face to face meetings. Ensure the urgency in responding to enquiry  Negotiate with clients on the selling price, terms and conditions  Take care of the entire sales process from enquiry to signing of option forms to closing the sales deal. Ensure a strong follow-up in closing deals  Obtain clientele feedback and offer constructive suggestion for improvement  Maintain good relationship with current buyers/property owners  Search for new enquiry sources to generate sales  Maintain and regularly update sales database  Make appropriate suggestions, recommendations to supervisors for the general improvement of the club

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