General Technician tại The Ritz-Carlton Millenia Singapore

12/2011 → / (13 năm 6 tháng)

Singapore

• Performed HVAC, plumbing, and electrical maintenance. • Resolved guest issues promptly. • Conducted preventive maintenance and supported emergency procedures. • Served as department Learning Coach, leading training efforts that improved guest satisfaction by 90%.

Facilities Executive tại ICF International Pte Ltd

6/2015 → 6/2015 ()

Singapore

• Coordinated daily maintenance for 9 properties and on-site utilities for construction operations. • Led the planning and execution of a 4,220 sqm industrial facility renovation, including office and dormitory areas. • Supported the move of 100 staff into the new building, including office setup and logistics. • Spearheaded the digitalization of license renewals using calendar alerts, achieving zero delays. • Played a key role in the BMS upgrade, overseeing system procurement and implementation. • Implemented operational standards to meet compliance and improve facilities performance

Assistant Facilities Manager tại ICF International Pte Ltd

2/2019 → 1/2019 (1 tháng)

Singapore

• Took full managerial responsibility in the manager’s absence for 9 properties and fleet facilities. • Achieved 80% occupancy and 40% revenue above target in first year of a new 9-story industrial building. • Facilitated the office relocation of 100 pax • Initiated and helped develop new revenue streams that led to the founding of Sammo Pte Ltd. • Initiated departmental training programs, increasing tenant satisfaction by 50%. • Oversaw renovations, vendor management, and energy-saving measures. • Supported budget management and contract agreements relating to facilities services

Venue Manager tại Sammo Pte Ltd

4/2019 → 1/2020 (9 tháng)

Singapore

• Co-developed and launched an alternative event venue business under ICF’s expansion strategy. • Led a team of 5 in operations, sales, and marketing. • Secured catering and event services, generating an average of SGD 350,000 annual revenue over 5 years.

Property and Facilities Manager tại ICF International Pte Ltd

2/2020 → 12/2024 (4 năm 9 tháng)

Singapore

• Oversaw operations of 9 properties (industrial, commercial, residential, and overseas), plus a fleet of lorries. • Led a team of 4 staff and 9 cleaners/technicians, and ensured regulatory and safety compliance. • Achieved 100% occupancy for a 9-story industrial building in early Q2, year two. • Increased revenue to 200% of target for first half of year three through strategic initiatives. • Directed a 1,000 sqm hydroponic farm fit-out, including mechanical and electrical services (plumbing system, fire protection system and HVAC system with 2 x 14kw PAU) and 1,300kVA power installation. • Managed a 400 sqm IT office renovation with a anti-static cleanroom build. • Developed and executed transition plans for handover of a commercial building to a new management team including all the handover pack. • Working cross functionally with the internal and external stakeholders

Property and Facilities Manager tại TSL Holdings (S) Pte Ltd

6/2021 → Hiện tại

Singapore

• Retained full responsibility over property and facilities management after department transitioned from ICF International. • Managed assets, including 3 industrial, 1 residential, and 2 overseas buildings, plus a fleet of lorries. • Marketed and leased units, implemented occupancy strategies, and maintained compliance with tenancy laws and building codes. • Oversaw operations, maintenance, contractor coordination, and preventive maintenance plans. • Led a team of 3 staff and 8 cleaners/technicians, ensuring efficient service delivery. • Renovated a 1,150 sqm, 5-story industrial building with 75 pax dormitory (112% monthly revenue in year one). • Renovated a 1,600 sqm, 7-story industrial building with 130 pax dormitory (200% monthly revenue in year one). • Managed major mall renovation involving façade lighting, lift lobby upgrades, and general improvements. • Developed and managed annual budgets, reduced operational costs, and reported ROI to stakeholders. • Led vendor negotiations, building systems operations (HVAC, lighting, security), and energy-saving initiatives. • Initiated and supervised a large-scale solar panel conversion project, overseeing the design and implementation of a 302.6kWp system, to improve facilities performance • Working cross functionally with the internal and external stakeholders

5 Star Employee of the Quarter

11/2014

Awarded to exceptional rank and file employees in a quarter