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N/A
Nhân viên
8 - 12 triệu
HCMC
N/A
N/A
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Viet My College
Hospitality - Cao đẳng
2018 → 2021
Graduated Hospitality management VietMy College | 2018 - 2021 GPA: 3.07/4.0 Gained knowledge about restaurant and hotel, receptionist, housekeeping, food and beverage.
Kĩ năng
Communication & teamwork | |
Internal coordination & reporting | |
Office equipment & supply management | |
Customer service | |
Problem solving | |
Document control & data entry | |
Event logistics coordination | |
Microsoft Office (Word, Excel, Outlook) |
Kinh nghiệm làm việc
Receptionist tại INDOCHINE CASTLE
10/2023 → / (1 năm 11 tháng)
Ho Chi Minh City
Greeted and assisted residents, guests, and visitors Handled check-in, check-out and ensured entry of guest data into the system. Answered phone calls, responded to inquiries, and coordinated service requests with other departments. Maintained front desk records, tracked visitor logs, and ensured smooth daily reception operations. Ensured the reception area remained organized, presentable, and aligned with company service standards. ACHIEVEMENTS: Accuracy in guest data entry and reporting during the employment period. Recognized by management for excellent communication.
Receptionist tại PHU MY HUNG COMMERCIAL CLUSTER
3/2024 → Hiện tại
Ho Chi Minh City
Coordinated with leasing and client departments to manage guest and tenant documentation. Managed and updated internal records using the Property Cube system. Followed up on check-in/out schedules and payment confirmations. Tracked, reported resident inquiries, complaints, and service requests to relevant departments. Monitored room and facility status, ensuring information was relayed to the leasing team promptly. Monitored office supply inventory and tracked usage across of Front Office Department. Assisted in internal reporting, data entry, and compiling documents for management use. Supported internal office events and team meetings. Provided basic administrative support including document filing, photocopying. Assisted the marketing team with logistical support for property promotion campaigns. ACHIEVEMENTS: Promoted to full-time employee after 2-month probation Received positive feedback from many customers for professional service and helpful support. Rated as A+ employee after 6 months