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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Nhân viên
Thỏa thuận
HCMC
Tiếng Anh (Khá)
4 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hoa Sen College
Hotel Management - Cao đẳng
2018 → 2021
Kĩ năng
Kinh nghiệm làm việc
Senior Waiter tại Kobe Teppanyaki
2/2022 → 3/2024 (2 năm )
Hồ Chí Minh
- Managed and delegated tasks for a team of 7–10 waitstaff, ensuring smooth operations and consistency across all service zones. - Led on-the-job training for new employees, focusing on product knowledge, service flow, guest observation, and handling special requests. - Monitored overall service performance and coached junior staff to improve efficiency and professionalism on the floor. - Planned service based on daily bookings, organized VIP table service, and led the team during group events and private dining. - Collaborated closely with kitchen, cashier, and front-of-house staff to fulfill personalized requests from VIP and international guests. - Effectively resolved difficult situations, including last-minute table changes, unavailable menu items, or communication barriers with foreign guests
Waiter tại Park Royal Hotel
4/2024 → 6/2025 (1 năm 2 tháng)
Vietnam
- Assisted in supervising and coordinating a team of 3-4 staff members, especially during peak hours and large-scale events. - Trained and mentored new team members, including service standards, customer etiquette, and real-time problem-solving techniques on the service floor. Proficient in table setup, equipment checks, and ensuring compliance with 4-star hotel service standards. - Welcomed guests, introduced daily specials, recommended dishes, and ensured seamless customer experience throughout the meal. - Handled on-the-spot service issues professionally, such as delays in food, wrong orders, missing utensils, or guest dissatisfaction. - Actively received guest feedback and worked with supervisors to resolve complaints promptly and professionally.



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