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N/A
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
HCMC
Tiếng Anh (Khá)
N/A
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
RMIT Vietnam
Business Marketing - Đại học
2012 → 2015
Kĩ năng
Kinh nghiệm làm việc
Operator & Event Leader tại À Ố Show - Lune Production
2/2014 → / (11 năm 6 tháng)
Hồ Chí Minh
- Responsible for operating, organizing the merchandise and setting up of the show daily object - Direct guest to welcome drink zones and provide professional help to customers whenever they need - Help ticket agents to sell ticket, presenting about the show and the Saigon Opera House - Preliminary train for new staffs or seasonal employees - Collect and analyze customer feedback to improve show content and company service
Social Media Researcher tại Buzzmetrics
9/2016 → 2/2016 (7 tháng)
Hồ Chí Minh
- Identify, collect data for use in on going tracking projects - Working under the supervision of Research Manager to ensure timely delivery of information and research approach to the clients - Prepare reports of findings, illustrating data graphically and translating complex findings into written text - Quality control the research process and output deliverables - Assist Research Manager on meeting clients to deliver research results - Handing clients enquiries in instantaneous manner - Going beyond the expectation duties to satisfy clients' research needs - Escalate sales opportunities to Business Development Manager
Strategic Planner tại Focus Marketing Agency
5/2017 → 5/2017 ()
Hồ Chí Minh
- Organize the brainstorming to devise a big idea - Create a WOW proposal with solution strategies, communication plan, creative activities in line with client’s marketing strategy, specializing in activation/event/shopper marketing - Brief design team and follow up designs - Pitching, present to clients and follow up the feedback - Lead multiple projects in accordance with deadlines
Senior Planning Manager tại PPlus Innovative Ideas Agency
6/2018 → 5/2018 (1 tháng)
Hồ Chí Minh
- Client business development - Maintain relationship with current client - A member of BOD managing company - Manage all company’s pitching - Lead planning team in all aspects (4 - 6 members) - Recruit and train for new strategic planner - Lead multiple big scale projects in advance - In charge of pitching for key projects and account
Account Director - Agency Division tại Chicilon Media
3/2024 → 12/2023 (2 tháng)
Hồ Chí Minh
- Oversee & manage media projects from inception to completion. - Cultivate and maintain strong relationships with key clients to ensure their satisfaction and loyalty. - Mentor and guide team members in effectively managing customer interactions and achieving project goals. - Collaborate with cross-functional teams to develop & implement comprehensive communication strategies tailored to client needs.
Event Manager tại Công ty TNHH Đầu tư Dịch vụ HumVentures
10/2024 → 10/2024 ()
Hồ Chí Minh
Event Marketing - Create and execute event plans that enhance brand image and visibility. - Managed vendor relationships and contracts, including negotiating terms to ensure cost-effective and high-quality services. - Developed detailed event plans encompassing schedules, risk assessments, and contingency strategies to address unforeseen challenges. - Supervised on-ground event teams, ensuring smooth coordination between departments and stakeholders. - Monitored and evaluated event performance, collecting feedback to improve operational processes and client satisfaction. Business & Customer Relations - Develop and implement business strategies to achieve and exceed revenue targets, driving sustained growth and profitability. - Manage and strengthen relationships with key clients, while expanding the potential client network to generate new business opportunities. - Analyze market trends to provide data-driven insights and business solutions that enhance sales performance and competitiveness. - Ensure high service quality and operational efficiency, while maintaining compliance with industry standards and best practices. - Collaborate with cross-functional teams to improve sales processes, resource allocation, and customer satisfaction.
Brand Communication Planning Manager tại M Village
3/2025 → Hiện tại
Hồ Chí Minh
- Develop and execute comprehensive communication strategies for the company's brand portfolio. - Establish KPIs and monitor communication activities effectiveness. - Manage communication budget and ensure cost optimization. - Create and develop unique communication ideas and engaging campaigns for company projects. - Build content strategy and detailed implementation plans for each campaign. - Develop key messages tailored to different customer segments. - Ensure brand consistency across all communication activities. - Research and analyze market trends and competitor activities to ensure competitive advantage. - Conduct customer behavior and insight research. - Propose creative solutions based on gathered insights. - Work closely with Marketing, PR departments and related teams. - Coordinate with partner agencies in campaign development and execution. - Manage timeline and quality of communication projects. - Establish measurement systems and evaluate campaign effectiveness. - Analyze data and propose necessary adjustments. - Prepare periodic reports on communication activities performance.