Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

https://www.hoteljob.vn/ho-so-online/2665615-nguyen-thi-thu-hang 2665615-nguyen-thi-thu-hang.pdf
Nguyễn Thị Thu Hằng

Nguyễn Thị Thu Hằng

Hồ sơ 5 sao vàng 99 Lượt xem hồ sơ

Nữ, 05/07/2003, 22 tuổi

Văn Giang, Hưng Yên

Cập nhật: 22/09/2025

  • Chia sẻ:

Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Dưới 1 năm
Vị trí
Nhân viên
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Hà Nội, Đà Nẵng, Kiên Giang, Khánh Hòa
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Ẩm thực

Giới thiệu bản thân

I am a dedicated and ambitious Hospitality Management graduate with hands-on experience in five-star hotels, including an internship at the Club InterContinental Lounge – InterContinental Hanoi Landmark72 and casual Banquet service at JW Marriott Hanoi. These experiences have strengthened my skills in personalized guest service, teamwork, adaptability, and problem-solving in high-pressure environments. With this foundation, I am eager to continue building my career as staff at your hotel, contributing with professionalism, responsibility, and a genuine passion for creating memorable guest experiences. Within the next three years, my career goal is to advance to a supervisory position, where I can lead and inspire a team to consistently deliver exceptional service and uphold hospitality standards.

Trình độ học vấn chuyên môn

Phenikaa University

Hospitality Management - Đại học

2021 → 2025

Kĩ năng

Communication Skill
Teamwork
Problem-Solving Skill
Time Management Skill

Kinh nghiệm làm việc

Nhân viên thời vụ tại JW Marriott Hanoi

4/2022 → 2/2023 (10 tháng)

Hà Nội

- Supported banquet operations for weddings, corporate events, and large-scale conferences, ensuring smooth execution and adherence to Marriott standards. - Assisted with food and beverage service, table setup, and post-event breakdown while maintaining attention to detail. - Adapted quickly to fast-paced, high-pressure environments, handling last-minute changes with flexibility and professionalism. - Developed soft skills including teamwork, communication, and time management through direct interaction with colleagues and guests.

Thực tập sinh- Club InterContinental Lounge tại InterContinental Hanoi Landmark72

5/2024 → 7/2024 (2 tháng)

Hà Nội

- Delivered personalized guest service for VIPs and business travelers by greeting them warmly, remembering their preferences, and creating a welcoming atmosphere. - Provided F&B service during breakfast, afternoon tea, and evening cocktail, ensuring each guest received attentive, professional, and seamless service. - Assisted guests with daily needs such as reservations, local recommendations, and special requests, ensuring they felt valued and cared for. - Anticipated guest needs by observing behavior and proactively offering assistance. - Practiced cross- cultural communication with international guests, developing the ability to adapt tone, style, and approach to different cultures.

Thực tập sinh tại InterContinental Hanoi Landmark72

1/2025 → 3/2025 (1 tháng)

Hà Nội

- Intern at Club InterContinental Lounge for VIP guests and businessmen - Learned to handle guest complaints and support service recovery under supervisor guidance. - Provided information about hotel services, amenities, and local attractions to guests, enhancing their overall experience - Gained exposure to five-star SOPs, including hygiene standards, service etiquette, and brand consistency. - Supported daily operations such as inventory checks for premium beverages and snacks. - Worked effectively in team-based settings, assisting colleagues during peak hours to ensure smooth service flow. - Coordinated with kitchen and F&B teams to maintain seamless operations, demonstrating teamwork and adaptability in a luxury environment.

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

Chia sẻ:

Mã QR giới thiệu

Đánh giá profile

Hỗ trợ qua Facebook Messenger Hỗ trợ qua Zalo