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N/A
Outlet Manager
12 - 20 triệu
Đà Nẵng
N/A
N/A
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Colleges of Technology - Industry Quang Ngai Hotel
Hotel Management (Elementary level) - Khác
2023 → 2024
Distinction pass
Kĩ năng
Pha chế | |
Pha chế rượu và cà phê ý |
Kinh nghiệm làm việc
Assistant Restaurant Manager tại HAMPTONS PLAZA
5/2022 → 9/2023 (1 năm 4 tháng)
Bà Rịa Vũng Tàu
Oversee opening and closing procedures for all bar outlets. Ensure all bar stations are fully stocked with beverages, garnishes, glassware, tools, and supplies. Beverage menu ( Balanced selection of cocktails, wines, beers, spirits, and mocktails with a mix of signature drinks, classics, and seasonal specials) Verify POS systems are updated, functional, and aligned with menu changes. Check and maintain cleanliness and organization of the bar area to meet hygiene standards. Inspect all equipment and physical assets, ensuring they are in working order and properly maintained. Prepare daily sales reports, inventory counts, and order requisitions as needed. Assign staff duties and conduct pre-shift briefings to communicate promotions, specials, and expectations. Confirm licensing, safety signage, and compliance requirements are up to date. Set up promotional materials or décor for events or themed nights.
Assistant Bar Manager (Head bar) tại Mercure Danang French Village Bana Hills
12/2023 → 1/2025 (1 năm 1 tháng)
Đà Nẵng
Bar and financial tasks Control inventory and expenses, consistently keeping costs within monthly budget targets. Develop and implement promotional strategies to drive sales, achieving nearly 50% revenue growth. Create a balanced beverage menu of cocktails, wines, beers, spirits, and mocktails with a mix of signature drinks, classics, and seasonal specials. Design pricing strategies based on cost analysis and profit margins. Verify POS systems are updated, functional, and aligned with menu changes. Negotiate with suppliers to secure sponsorships, discounts, and equipment. Ensure full compliance with health, sanitation, and safety regulations. Safeguard and maintain company property and bar equipment. Implement effective wastage management practices by monitoring usage, controlling portions, and training staff to minimize food, beverage, and resource waste. Customer Service Lead and manage a team of 22+ bar and wait staff across 5 bar outlets, overseeing training, scheduling, and performance evaluations. Oversee daily operations to ensure smooth service and operational efficiency. Schedule the right number of staff per shift to balance service quality and labor costs. Train staff to handle multiple roles for flexibility during peak times. Deliver high-quality food and beverage service in alignment with company standards and procedures. Ensure all customers leave the restaurant feeling satisfied and valued by maintaining high service standards, addressing feedback promptly, and fostering a welcoming atmosphere. Handle guest complaints and resolve issues effectively, maintaining high customer satisfaction. Evaluate employee performance regularly and provide constructive feedback to improve service quality, efficiency, and staff development. Maintain a positive work environment by fostering respect, fairness, recognition, and support among all staff members.
Bar Manager tại Esco Beach Da Nang
1/2025 → 6/2025 (5 tháng)
Đà Nẵng
Lead team of 10+ bar including training, scheduling, and evaluating performance. Control inventory and expenses, consistently keeping costs within monthly budget targets. Ensure day-to-day operations run smoothly and efficiently. Deliver beverage product quality of high standard and in accordance with Esco Beach standard and procedures. Ensure optimal care and maintenance of all physical bar assets and equipment. Regularly review the drink menu and develop trend-forward recipes. Handle guest complaints and resolve issues effectively. Ensure strict compliance with sanitation and safety regulations.