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Nguyễn Phạm Hoàng Phúc

Nguyễn Phạm Hoàng Phúc

Hồ sơ 5 sao vàng 84 Lượt xem hồ sơ

Nam, 07/04/2002, 23 tuổi

Sunrise Riverside, Nha Be, Ho Chi Minh city

Cập nhật: 19/01/2026

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Kinh nghiệm làm việc
Dưới 1 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch

Giới thiệu bản thân

Graduated in Tourism Management with experience in customer consulting, customer service, and sales executive roles in the hospitality industry. I have also been involved in identifying and developing new business opportunities. Recognized for my adaptability, strong communication, and problem-solving skills, I am eager to grow in a professional environment where I can contribute to expanding the customer base, supporting business operations, and enhancing overall service quality.

Trình độ học vấn chuyên môn

Đại học Tôn Đức Thắng

Vietnamese Studies: Tourism and Tourism Management - Đại học

2020 → 2025

Certificate of Participation – Wellness & Eco-Tourism Hybrid Program Mahidol University, Thailand Engaged in training on sustainable tourism and wellness travel Explored global trends in Wellness & Eco-Tourism Certificate of Participation – Strategic Management in Tourism Pathom Rajabhat University, Thailand Attended a course on strategic management in the tourism industry Gained knowledge in sustainable tourism development and business strategy Certificate of Participation – Hotel Visit Holiday Inn Bangkok Silom, Thailand Learned about international hotel operations and management Hands-on experience in Front Office, Housekeeping, and Food & Beverage departments

Kĩ năng

Tin học văn phòng
Customer Services
Problem Solving
Administrative Support
Negotiation
Effective Communication
Client Relationship Management (CRM)
PMS Operation (Opera / Similar Systems)

Kinh nghiệm làm việc

Sales Executive - Corporate tại Garden Plaza Saigon Hotel

8/2025 → 10/2025 (1 tháng)

Hồ Chí Minh, Việt Nam

Previously worked as a Sales Executive – Corporate, responsible for developing and maintaining relationships with corporate clients. Handled room booking requests, prepared contracts, and managed room blocks for corporate accounts. Arranged and coordinated client meetings and appointments with corporate customers. Conducted sales calls to approach and develop new corporate clients. Ensured high-quality service delivery and met the specific needs of each corporate client.

Sales Intern tại Equatorial Hotel

3/2025 → 6/2025 (3 tháng)

Hồ Chí Minh, Việt Nam

Supported the Sales and Corporate team, contributing to achieving revenue and occupancy targets. Managed booking requests and room allocations, ensuring optimal room utilization and minimizing vacancies. Prepared contracts and scheduled client appointments, improving work efficiency and client satisfaction. Handled reservation-related calls, providing timely and professional support to clients. Handled reservation-related calls, providing timely and professional support to clients. Provided administrative support to sales managers, ensuring smooth daily operations and reducing delays. Utilized internal hotel systems for booking follow-ups and client data management, enhancing accuracy and interdepartmental coordination.

F&B Intern tại Kim Do Hotel - Royal Saigon Hotel

6/2024 → 8/2025 (1 năm 2 tháng)

Hồ Chí Minh, Việt Nam

Contributed to maintaining a professional service image for the hotel restaurant through consistent service standards and a polished working attitude. Improved the efficiency of set menu service by providing clear explanations and accurate recommendations tailored to guest needs. Minimized service disruptions by responding promptly to issues and coordinating effectively with relevant departments. Performed effectively during peak service periods, ensuring stable service quality in a high-pressure hospitality environment.

F&B Intern tại Ramada Encore by Wyndham Saigon

5/2022 → 6/2022 (1 tháng)

Hồ Chí Minh, Việt Nam

Contributed to enhancing guest dining experiences by providing attentive service and recommending suitable menu items. Increased guest satisfaction through professional communication, friendly service, and a customer-oriented approach. Supported the F&B department in maintaining high service standards, even during peak service hours. Handled service-related situations flexibly and efficiently, ensuring smooth daily operations.

Mong muốn về công việc

Mong muốn được làm việc trong một môi trường năng động, chuyên nghiệp và ổn định, nơi có sự hỗ trợ và phối hợp hiệu quả giữa các bộ phận. Tôi mong muốn có cơ hội học hỏi, phát triển năng lực chuyên môn và thăng tiến lâu dài, đồng thời đóng góp tích cực vào sự phát triển bền vững của doanh nghiệp. I am seeking an opportunity to work in a dynamic, professional, and stable environment where there is strong support and effective collaboration among departments. I aim to continuously learn, develop my professional skills, and pursue long-term career advancement while contributing positively to the sustainable growth of the company.

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