Captain Bar tại PISTACHIO SAPA HOTEL

10/2023 → / (2 năm 4 tháng)

Việt nam

-Supervise and support bar staff in their daily duties, ensuring smooth and efficient bar operations. -Maintain high standards of hygiene, cleanliness, and service in the bar area. -Ensure all drinks and cocktails are prepared according to recipes and presentation standards. -Train, motivate, and coach bartenders and bar backs to deliver outstanding customer service. -Handle guest complaints and special requests professionally and promptly.Monitor inventory levels and coordinate with suppliers to ensure adequate stock levels. -Prepare and review daily sales reports and assist in achieving sales targets. -Ensure compliance with all health, safety, and licensing regulations. - -Assist in creating drink menus and promotional events to increase revenue.

Bar Supervisor tại Garrya Mu Cang Chai Resort

5/2024 → 5/2024 ()

Việt Nam

.-Receiving, controling quality of F&B OS&E, FF&E during pre- opening period. -Creat F&B beverage menu following brand guildline concept including : master costing, menu concept,...Coordinate with Fin team for PR process, and MACCOM team for menu desgin. -Creat F&B in general and Bar SOP, SOS. HA NGOC LONG Assistance Manager Date of birth: April 30, 2003 Gender: Male Phone: (+84)702304203 Email: hangoclong34@gmail.com Address: Sapa , Lao Cai , Viet Nam OBJECTIVE I have a detailed action plan for my five years goal that is to open my own Fine-dining restaurant in my home town, Sapa. Apply service skills & experience that i gain then combine it with my passion. I would love to show the clients what truly hospitality is and bring a lot values to them. My commiment is to deliver the organise a significant contribution. EDUCATION AND QUALIFICATIONS WORK EXPERIENCE -Monthly P&L reading and analyzing and propose activities, promote to inscrea F&B profit. -Responsible for all beverage with in F&B 7 outlets in cluding: ADD restaurant, Signature restaurant, Lobby Lounge, Pool bar, Sport bar, Banquet and IVD in particular and all beverage at the resort in general. -Controling and analyzing beverage cost, take necessary action if COBS are above approval or too low. -Coordinate with FIN team for monthly par stock inventory, quarterly OS&E, FF&E inventory. -Coordinate with HR team to creat monthly training plan. -Supervise staff during shifts, ensuring smooth and efficient operations. -Maintain high levels of customer service and handle guest concerns promptly and professionally. -Assist in the training, mentoring, and development of bar team members. -Ensure bar areas are clean, organized, and compliant with health and safety regulations. -Oversee the preparation and presentation of beverages according to standards. -Monitor inventory levels and assist with stock control, ordering, and deliveries. -Ensure accurate cash handling, till reconciliation, and adherence to company policies. -Coordinate with kitchen and service staff to ensure seamless guest experiences. -Stay up to date with industry trends and recommend new drink offerings or processes.

Assistance Bar Manager tại Garrya Mu Cang Chai Resort

10/2024 → Hiện tại

Việt Nam