Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Ly Le
18 Lượt xem hồ sơ
Nữ, 12/03/1996, 29 tuổi
Hà Đông, Hà Nội
Cập nhật: 16/01/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Hà Nội
Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)
1.000 - 4.999
Kinh doanh & tiếp thị
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Revenue & Ecommerce Supervisor tại Wyndham Garden Hanoi Hotel
9/2020 → / (5 năm 4 tháng)
Việt nam
Revenue & E-commerce Supervisor | Sep 2021 – Jun 2022 • Managed daily revenue, e-commerce, and OTA operations to optimize room sales performance and maintain competitive positioning. • Configured and updated rate codes, promotions, and packages within Opera PMS and OTA extranets to ensure accurate pricing and availability. • Oversaw OTA distribution and rate parity across all online channels; coordinated with third-party systems to correct discrepancies and prevent booking errors. • Prepared and analyzed daily, weekly, and monthly revenue reports, including forecast, pickup, and performance presentations for submission to Wyndham APAC Revenue Directors. • Conducted competitor rate benchmarking using OTA Insight and market data to adjust pricing strategy and strengthen hotel yield performance. • Supported the Reservations and Front Office teams to ensure accuracy in rate setup, room allocation, and booking confirmations. • Collaborated cross-functionally with Sales, Marketing, and Revenue teams to execute pricing adjustments and promotional campaigns that improved ADR and RevPAR results. Front Office Supervisor | Sep 2020 – Sep 2021 • Coordinated with other departments to resolve booking issues and guest-related problems. • Handled guest communication and managed daily reporting, shift handovers, and email correspondence. • Trained and supervised new employees to ensure service standards. • Developed procedures for handling quarantined guests in collaboration with state agencies (airport, Health Department, People’s Committee). • Provided backup support for the Reservations team, including creating bookings and managing guest confirmations.
Sale executive - head office tại Vinpearl - Head Office
6/2022 → 6/2022 ()
Việt Nam
Experience: • Supported multi-property operations across 10+ hotels within the Vinpearl portfolio, focusing on pricing strategy, contracting, and international market growth. • Assisted the ADOS and DOS in pricing strategy and high-value contract negotiations, facilitating the return of the Chinese leisure market to the Nha Trang cluster post-COVID (2023). • Secured 3–4 major revenue commitment contracts valued at USD 4–5 million with key partners including Asia Tour, Perfect Journey, and Viettrust, contributing to strong market recovery. • Acted as Executive Assistant to the Director of Sales & Marketing (French expat) for two months while maintaining regular Sales Executive duties for 10 properties. • Managed Korean, Chinese, and domestic markets, overseeing room allotments, series bookings, and soft/hard block contracts with agents such as Hanatour, Kyo Min Travel, and Immanuel. • Collaborated directly with international travel agencies (Australia, Korea, China) to resolve booking issues, manage GIT/FIT reservations, and ensure compliance with contract terms. • Coordinated large-scale MICE and group events (1,000+ pax) for strategic partners, including Vitadairy Vietnam 2022, Panasonic Vietnam’s 50th Anniversary, Vietravel, and Saigontourist. • Supported both leisure and MICE/CORP segments, contributing to increased occupancy and revenue performance across assigned clusters..
Head Office Revenue Manager (Acting) tại Flamingo Hospitality Management
3/2024 → Hiện tại
Việt nam
• Led revenue management for 4 properties (1,600+ keys) across Northern Vietnam, optimizing pricing and inventory to maximize topline performance. • Played a key role in pre-opening setup for Flamingo Hai Tien Resort and Flamingo Heritage Onsen & Resort, including room type configuration, rate plan and rate code setup, and launch pricing strategy, coordinated with Sales and E-commerce teams to align pricing, distribution, and promotional strategy for successful hotel launches. • Rebuilt rate structure and partnered with the E-commerce team to optimize OTA performance, resulting in a 10–15% YoY uplift in online revenue. • Managed daily pricing and inventory decisions via Opera PMS based on demand trends, booking pace and capacity utilization to optimize revenue performance. • Produced and analyzed daily/weekly/monthly performance reports (BAR, segmentation, pickup,promotions) to guide decisions. • Built monthly revenue forecast for room nights, ADR, RevPAR, and total revenue • Conducted monthly business reviews, assessing actual vs. forecasted revenue, room nights, and key performance metrics to support executive planning. • Configured rate plans, rate codes, and restrictions (LOS, CTA/CTD) for promotions and seasonal pricing strategies; ensured rate parity across all online channels. • Evaluated group (GIT/MICE) and FIT bookings for accuracy, profitability, and policy compliance. • Developed and automated customized Excel dashboards (e.g., Market Segment, Nationality Reports) using PMS data to enhance reporting efficiency. • Consolidated data from Opera (3 hotels) and EZcloud (1 hotel) into a unified reporting template, streamlining cross-property analysis. • Supported Reservations, Sales, and E-commerce to resolve system issues and maintain seamless operations.
Google
Facebook
Zalo
