Security Manager tại Hotel de l'Opera Hanoi – MGallery

2/2011 → 2/2014 (3 năm )

Hanoi

Ensured a safe, compliant, and brand-aligned security environment for a luxury boutique hotel. Implemented advanced access control and surveillance systems, strengthening preventive security posture. Led crisis response and coordinated directly with law enforcement during security threats. Developed and mentored security teams, improving discipline, professionalism, and service standards. Aligned hotel security operations with international hospitality and brand standards.

Chief Security tại InterContinental Danang Sun Peninsula Resort

2/2014 → 3/2022 (8 năm )

Danang

Directed end-to-end security operations for a world-class luxury resort, safeguarding guests, employees, and high-value assets. Played a key role in securing APEC 2017, meeting strict international and governmental security standards. Designed and delivered structured training programs, significantly improving team readiness and incident response capability. Led investigations into security incidents, delivering practical solutions that prevented recurrence and reduced losses. Received multiple commendations from local authorities and security agencies for operational excellence.

Board of Supervisors/ Senior Official & Security Management tại Sun Group

3/2022 → 4/2024 (2 năm 1 tháng)

Hanoi

Built and trained elite security forces (Bodyguards & Special Task Force) to protect senior executives, VIPs, and high-value corporate assets. Conducted strategic risk assessments and implemented preventive security plans that minimized exposure to safety, fraud, and reputational risks. Authored security protocols and training manuals, standardizing operations across multiple locations and teams. Led crisis management, security monitoring, and fire safety enforcement for large-scale, high-risk environments. Successfully secured major national events (Countdown Phu Quoc, Tay Ninh Festival, Da Nang International Fireworks Festival 2023), ensuring zero critical incidents. Maintained close coordination with law enforcement agencies to guarantee absolute security compliance.

Loss Prevention Manager tại Sheraton Haiphong

7/2024 → 11/2024 (4 tháng)

Hai Phong

Led all security and loss prevention operations, ensuring 100% guest and asset safety in a high-occupancy luxury hotel environment. Designed and executed comprehensive risk prevention plans, reducing operational vulnerabilities and strengthening emergency readiness. Successfully led preventive and emergency measures during Typhoon YAGI, maintaining uninterrupted hotel operations with zero casualties and zero asset loss. Coordinated and delivered city-level fire prevention & rescue drills in partnership with Hai Phong Fire Department, enhancing regulatory compliance and crisis response capability. Strengthened security standards through effective collaboration with local authorities and emergency services.

Kỷ niệm chương

2/2017

Later