Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nam Nguyen
30 Lượt xem hồ sơ
Nam, 27/07/1990, 35 tuổi
Hồ Chí Minh
Cập nhật: 30/01/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Nhân viên
5 - 8 triệu
Tiếng Anh (Khá)
N/A
Giới thiệu bản thân
Trình độ học vấn chuyên môn
HUTECH University of Technology
Commercial English Interpretation - Cao đẳng
2012 → 2015
Kĩ năng
| English |
Kinh nghiệm làm việc
Telephone Operator tại Eastin Grand Hotel Saigon (formerly Mövenpick) –
9/2015 → 11/2016 (1 năm 2 tháng)
Việt Nam
- Operated the hotel switchboard for a large 5-star property - Answered and routed internal and external calls for guests, staff, and management - Assisted guests with wake-up calls, directions, and general inquiries - Coordinated closely with front office, housekeeping, and engineering departments - Maintained clear and professional telephone etiquette during high call volumes - Ensured accurate message taking and timely delivery to relevant departments
Receptionist tại Villa Song Saigon
5/2017 → 8/2017 (3 tháng)
Việt Nam
- Welcomed guests, handled check-in and check-out, and responded to guest inquiries - Answered incoming calls and transferred them to the appropriate departments - Assisted guests with service requests and followed up with internal teams - Maintained accurate guest information and daily front office records - Supported smooth communication between front desk and hotel departments
Travel Consultant tại STA Travel
8/2017 → 5/2023 (5 năm 8 tháng)
Việt Nam
- Consulted with international clients on travel itineraries, bookings, and travel arrangements - Assisted guests with changes, cancellations, and disruptions related to flights and travel plans - Handled frequent phone calls from guests facing urgent travel issues such as delays or rebookings - Communicated with airlines and global suppliers to resolve time-sensitive cases - Explained policies, options, and restrictions clearly to guests over the phone - Managed multiple guest requests simultaneously while maintaining accuracy and attention to detail
Customer Care Executive tại Trails of Indochina
4/2025 → 12/2025 (7 tháng)
Việt Nam
- Served as the main contact point for international guests before and after their trips - Answered guest calls and emails regarding itineraries, service details, and on-tour issues - Coordinated with operations teams and guides to follow up on guest requests and complaints - Managed last-minute changes and handled guest dissatisfaction with a calm, professional approach - Recorded guest feedback and service requests accurately for follow-up - Followed established service procedures to ensure consistent communication and responses
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