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Hào Kiệt Mã

Hào Kiệt Mã

Hồ sơ 5 sao vàng 10 Lượt xem hồ sơ

Nam, 21/06/2001, 24 tuổi

TPHCM

Cập nhật: 24/03/2026

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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC, Kiên Giang
Ngoại ngữ
N/A
Quy mô công ty lớn nhất từng làm
N/A
Công việc mong muốn
IT

Giới thiệu bản thân

Experienced in rolling out key SOC/Hub features at SPX Express, managing end-to-end execution through detailed rollout checklists and cross-functional coordination. Skilled in backlog ownership, Jira workflow management, reading and translating BRD into actionable requirements, and conducting UAT based on structured test cases. Strong in collaborating with stakeholders and vendors to validate logic, address gaps, and ensure smooth release. Applied data-driven problem solving and contributed to planning for SOC expansion. Ready to grow into a Product Owner role with solid product thinking and execution capability.

Trình độ học vấn chuyên môn

The Open HCMC Unniversity

IT - Đại học

2019 → 2024

Kĩ năng

Kinh nghiệm làm việc

Operations Specialist tại IPOS

12/2023 → 7/2025 (1 năm 7 tháng)

Việt Nam

Led deployment of POS/CRM/Loyalty systems for multi-store retailers, ensuring smooth integration and successful go-live. Analyzed business needs, configured system workflows, and provided end-to-end operational support. Conducted UAT with clients, validated requirements, and addressed edge cases before release. Delivered user onboarding and documentation to ensure strong adoption of new features. Managed SQL databases to maintain data accuracy and support troubleshooting. Coordinated with product and engineering teams to identify root causes, plan improvements, and drive efficient issue resolution.

Product Operations Associate tại SPX Express

8/2025 → 11/2025 (3 tháng)

Việt Nam

Supply Chain & Order Fulfillment Collaborated with Regional BPM, PMO, Engineering, Stakeholders, and external vendors to align feature logic, clarify requirements, and resolve complex product issues. Managed and prioritized the product backlog for SOC/Hub operational features based on business impact and operational urgency. Translated operational needs and BRD documentation into clear user stories, acceptance criteria, and end-to- end workflow requirements. Led deep-dive UAT with Ops teams using structured test cases, validating edge cases and ensuring high- quality release readiness. Successfully rolled out multiple SOC/Hub features — including ASM Sorting, improving processing efficiency and standardizing workflows. Used Jira to manage backlog grooming, track development progress, monitor issue status, and maintain transparent sprint workflows. Contributed to planning for SOC expansion by assessing system capability, operational constraints, and key workflow requirements. Drove issue and feature management processes, ensuring timely root-cause analysis, resolution, and continuous improvement. Mentored junior members and supported ongoing enhancements to product and operational processes.

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