Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 2 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
12 - 20 triệu
N/A
N/A
IT
Giới thiệu bản thân
Trình độ học vấn chuyên môn
The Open HCMC Unniversity
IT - Đại học
2019 → 2024
Kĩ năng
Kinh nghiệm làm việc
Operations Specialist tại IPOS
12/2023 → 7/2025 (1 năm 7 tháng)
Việt Nam
Led deployment of POS/CRM/Loyalty systems for multi-store retailers, ensuring smooth integration and successful go-live. Analyzed business needs, configured system workflows, and provided end-to-end operational support. Conducted UAT with clients, validated requirements, and addressed edge cases before release. Delivered user onboarding and documentation to ensure strong adoption of new features. Managed SQL databases to maintain data accuracy and support troubleshooting. Coordinated with product and engineering teams to identify root causes, plan improvements, and drive efficient issue resolution.
Product Operations Associate tại SPX Express
8/2025 → 11/2025 (3 tháng)
Việt Nam
Supply Chain & Order Fulfillment Collaborated with Regional BPM, PMO, Engineering, Stakeholders, and external vendors to align feature logic, clarify requirements, and resolve complex product issues. Managed and prioritized the product backlog for SOC/Hub operational features based on business impact and operational urgency. Translated operational needs and BRD documentation into clear user stories, acceptance criteria, and end-to- end workflow requirements. Led deep-dive UAT with Ops teams using structured test cases, validating edge cases and ensuring high- quality release readiness. Successfully rolled out multiple SOC/Hub features — including ASM Sorting, improving processing efficiency and standardizing workflows. Used Jira to manage backlog grooming, track development progress, monitor issue status, and maintain transparent sprint workflows. Contributed to planning for SOC expansion by assessing system capability, operational constraints, and key workflow requirements. Drove issue and feature management processes, ensuring timely root-cause analysis, resolution, and continuous improvement. Mentored junior members and supported ongoing enhancements to product and operational processes.



Zalo