Reservation Officer tại Eastin Grand Hotel Saigon

4/2023 → Hiện tại

Saigon

Handled high-volume reservations across multiple channels, ensuring accuracy and timely response in a fast-paced environment. Acted as a key coordination point between Sales, Front Office, and other departments to support booking operations and client requirements. Contributed to revenue performance through upselling and effective communication of promotions and room options. Managed booking modifications, group requests, and customer data with strong attention to detail.