I have over three years of experience in the Food & Beverage and Hospitality industry. I began my career as a part-time employee and was later promoted to a full-time position at a five-star hotel in Ho Chi Minh City. Throughout my service, I directly welcomed and served thousands of both domestic and international guests, consistently delivering professional and satisfying experiences. This is evidenced by positive guest reviews on platforms such as TripAdvisor, Booking.com, and Agoda. Strengths: Strong willingness to learn and continuously strive for self-improvement Creative thinking and proactive approach to work Effective communication skills and flexible interpersonal abilities Strong problem-solving skills and deep understanding of customer psychology Proficient in professional and conversational English Ability to work under high pressure and adapt well to demanding environments Area for Improvement: From 2024 to 2026, I was not directly engaged in practical work within the hospitality industry due to my participation in the Vietnam People’s Public Security Service. In early 2024, driven by a strong sense of civic responsibility and in accordance with the Constitution, I voluntarily joined the People’s Public Security Force. During my two years of service in the Special Police Unit under the Ministry of Public Security, this experience strengthened my discipline, resilience, sense of responsibility, and ability to perform effectively under high-pressure conditions. I consistently fulfilled all assigned duties with dedication and excellence. In February 2026, I officially received the decision confirming the completion of my service. I am committed to making every effort to promptly update myself on industry trends and further enhance my professional skills in order to reintegrate effectively into the hospitality service environment. I sincerely look forward to the opportunity to cooperate and grow with your esteemed organization. Thank you very much to Hoteljob.vn and to you for taking the time to review my application. Respectfully yours!