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Từ 5 đến 10 năm
Trợ lý, thư ký
Tiếng Anh (Khá)
N/A
Ẩm thực
Nhà hàng/ Bar/ Pub
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
| Large-Scale Restaurant Operations (up to 500 seats) | |
| Revenue Growth Strategy & Sales Planning | |
| Labor Cost Control (COL) | |
| Cost of Goods & Inventory Management (COGS) | |
| Team Leadership & Staff Development | |
| Business Performance Analysis (P&L) | |
| Customer Experience Enhancement |
Kinh nghiệm làm việc
Assistant Restaurant Manager tại Ozzy Trading Company LTD
5/2025 → 4/2026 (11 tháng)
Hồ Chí Minh
Revenue Management & Business Performance Monitored daily, weekly, and monthly revenue, analyzing sales trends to identify growth opportunities. Maintained an average monthly revenue of VND 1.2 billion. Supervised and optimized Cost of Labor (COL) at 16–18% to ensure workforce efficiency. Controlled Cost of Goods Sold (COGS) at 39.2–41.2% through effective inventory management and recipe standardization. Operations Management Coordinated daily operations of a 100-seat restaurant. Ensured strict compliance with SOPs, service quality standards, and food safety regulations. Managed utility expenses (electricity, water) and other operating costs. Addressed operational issues and resolved customer complaints promptly. Team Leadership & Staff Development Directly managed a team of 21 employees. Scheduled shifts and allocated staff based on customer flow. Led recruitment, training, and performance evaluation processes. Conducted pre-shift briefings to communicate goals and operational priorities.
ASSISTANT RESTAURANT MANAGER tại GLOBAL EXPERIENCE JOINT STOCK COMPANY ( MAMMA MIA RESTAURANT - PIZZA-PASTA-STEAK)
12/2023 → 4/2025 (1 năm 4 tháng)
Hồ Chí Minh
.Revenue Management & Business Growth • Oversaw operations of a 500-seat restaurant. • Monitored daily revenue and implemented sales- boosting initiatives. • Contributed to a 137% revenue growth within 2 months. • Tracked and reported key metrics including Cost of Labor (COL) and Cost of Goods Sold (COGS) to ensure pro�tability. Operations Management & Cost Control • Controlled utility expenses (electricity, water) and overall operating costs. • Conducted monthly inventory audits, managed stock levels, and minimized shrinkage. • Ensured compliance with operational procedures, service standards, and food safety regulations. Team Leadership & Sta� Development • Supervised and delegated tasks to a team of 18 employees. • Participated in recruitment, training, and onboarding of sta�. • Organized pre-shift brie�ngs and conducted performance evaluations. • Handled customer complaints and resolved service issues e�ectively



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