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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Giỏi)
5 sao
Ẩm thực
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
DANANG UNIVERSITY OF ECONOMIC
Bachelor of Hospitality Business Administration - Đại học
2011 → 2015
Kĩ năng
Kinh nghiệm làm việc
Restaurant Supervisor tại Melia Vinpearl Danang Riverfront Hotel
10/2021 → 7/2022 (9 tháng)
Đà Nẵng
Personal in charge of: Han River 1 Resraurant, Han River 2 Restaurant, Aquamarine Restaurant & Banquet With nearly one year of experience as a Restaurant Supervisor, responsible for overseeing the overall operations of all restaurant outlets and reporting directly to the F&B Manager, I have gained valuable knowledge and hands-on experience, further strengthening my operational and leadership capabilities. Supervise daily restaurant operations to ensure smooth service and adherence to brand standards Lead and support service staff during shifts, ensuring efficiency, teamwork, and high performance Monitor service quality, food presentation, and guest experience to maintain excellence Handle guest inquiries, feedback, and complaints in a professional and timely manner Assist in staff training, coaching, and onboarding of new team members Coordinate with kitchen and bar teams to ensure seamless service flow Manage shift scheduling, staff allocation, and attendance control Ensure compliance with hygiene, health, and safety standards Support inventory control, stock ordering, and minimize wastage Prepare daily reports and assist management in achieving operational and financial targets
Assistant F&B Manager tại Da Nang Mikazuki Resort & Spa
7/2022 → 4/2026 (3 năm 9 tháng)
Việt Nam
Assistant F&B Manager Jun/2025- Apr/2026 Personal in charge of: Nami Beach Club, Nami Restaurant & Nami Banquet Outlet Manager Oct/2023 - May/2025 Personal in charge of: Coco Café Patisserie, Mika Mart, Banquet Hotel and F&B Water Park Achievement: Manager of the Year-2023 Assistant Restaurant Manager Jul/2022 - Oct/2023 Personal in charge of: The Blue Restaurant (ADD Restaurant), In-room Dinning & Miyabi Patisserie With nearly four years at Mikazuki, I have gained extensive experience in managing operations and leading the pre-opening and opening phases of various F&B outlets with diverse service concepts, while continuously progressing in my career through each position I have held. Oversee daily operations of restaurants, bars, and banquet services, ensuring smooth and efficient service delivery in line with brand standards Lead, train, and develop team members, including scheduling, performance management, and fostering a positive work environment Monitor and control operational costs, including food and beverage costs, while maximizing revenue and profitability Ensure high levels of guest satisfaction by maintaining service excellence and promptly handling guest feedback and complaints Collaborate with the culinary team to design, update, and optimize menus based on market trends and business objectives Maintain strict compliance with hygiene, health, and safety regulations, including HACCP standards Manage inventory, purchasing, and supplier relationships to ensure quality, cost efficiency, and minimize waste Support sales and marketing initiatives, including promotions, events, and upselling strategies to drive revenue growth Prepare regular reports, analyze performance metrics, and implement strategic plans to improve operational efficiency and business results Ensure the successful execution of banquet operations for events of all sizes, including high-profile and complex functions, meeting strict service standards and client requirements



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