RELATIONSHIP MANAGER tại CITIBANK & UOB

12/2022 → 5/2023 (5 tháng)

HCM

- Client Account Management. - Review CG customer needs and asset allocation, proactively engage with the customer to validate the understanding of the needs. - Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs. - Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration - Ensure coverage of all relationships through customer engagements, risk profiling and financial planning. - Organize CG customer events to enhance customer bonding. - Acquire new CitiGold customers by converting referral leads. - Compliance, Risk & Controls - Ensure that KYC/AML and other compliance norms are strictly adhered to. - Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, and applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

SALES MANAGER tại VinOasis Phu Quoc

7/2022 → 11/2022 (4 tháng)

HCMC

- Determine the product & build the strategy & packages for the suitable markets. - Analysis the customer behavior and describe their images based on each market for marketing purposes. - Prepare presentation sales kit and other tools of business. - Lead training course to update the inbound market & share the experience with the Team. - Assist the Director of Sales & Marketing with contracting, planning, updating market trends etc...

Assistant Sales Manager tại InterContinental Phu Quoc (IHG)

3/2021 → 3/2022 (1 năm )

HCMC

- Develop & maintain a regular pattern of sales calls, and meetings with principles of target markets. - Expand the database & build up new luxury accounts. - Grow existing business & push for Marketing activities to increase Resort awareness to end-clients. - Conduct the presentation to business partners - Monitor competitor's activities & update market intelligence. - Complete Merlin training course which follows Group's standard & requested report per day/ month/ quarter/ year.

Cluster Assistant Sales Manager tại Premier Village Phu Quoc Resort & Premier Residences Resort (Accor)

9/2017 → 6/2019 (1 năm 9 tháng)

Kien Giang

• Premier Village Phu Quoc Resort managed by Accor hotels from Preopening period. • All Villa Type with 126 Villas from 03 Bedroom/ Villa & above. • Premier Residences Phu Quoc Emerald Bay managed by Accor hotels from Preopening period. • All Room Type with 350 Rooms in Phase 1 & 700 Rooms in Phase 2. • Taking care of Domestic Market, Russia Market & develop new Market: Thail and for both Resorts. • Take care of FI T & GIT & Charter bookings re lated to these three main Market s. • Do research f or the m ovem ent/ change of t he m arket & competitors then have any suitable actions (promotions) to match with the Market . • Get success in bui lding up Russ ia M ar ket – Charter and f ar beyond the KPI. For Premier Residences: - M ar 2019: increased 300% vs KPI . - Apr 2019: i ncreased 200% vs KPI. • Get success in building up Domest ic Market and maintain the good production through months from the Opened Month. - From Dec 2019 to May 2019: more than 200 Room Night per each month. • Joined related Trade Show to present and bring the Resort’s image to Agents and Customers then catchup/ follow up with business. - I TB HCMC Sep 2017. - Trade Show in Russia with VNAT – May 2019 (Moscow & Vladimir Vostok)

Sales Manager tại Fusion Hotel Group

7/2019 → 9/2020 (1 năm 2 tháng)

Ho Chi Minh City, Vietnam

Organizing and arranging all meetings, incentives, conferences and exhibitions for our guests.  Organizing complex events for guests onsite as well as those planned by Sai Gon Sales Team.  Collaborating with all support teams, including design, logistics, sales, marketing to ensure successful implementation of events.  Building Wedding packages and Meeting packages to push for MICE.  Building the collaboration with White Palace for Honeymoon package Sep 2017 - Jun 2019: Cluster Assistant Sales Manager at Premier Village Phu Quoc Resort & Premier Residences Phu Quoc Emereld Bay managed by Accor

The Nominee for the STAFF AWARD (Accor)

7/2018

Ứng viên giải thưởng nhân viên của tháng.

Sun Group's Award

12/2018

Giải thưởng cho nhân viên xuất sắc vượt KPI

The Nominee LEADER of the QUARTER (Accor)

9/2018

Ứng viên giải thưởng Lãnh Đạo quý III 2018