I am a young and passionate in the hospitality industry, I have experience in the same position and look forward to learning more in different environments to develop myself and my career in hospitality. Hope hotel feel excited about my profile and hope to receive news soon from the hotel. You can see more information about me through the CV attachment

Oct 2012 -June2016 University of Economic and Technical Industries Major: Business Administration

Language English communication Computer Word, Excel,Power point
I have the skills and experience of coffee machines, extracts as well as latte art

* February 2018 – Now THE COFFEE HOUSE Barista Full Time Staff Main responsibilities: - Prepare materials, as well as adequate equipment before each work shift. - Receive orders, check drinks lists and make the mixture according to the recipe and standards of the company. - Make the preparation and taste of the drink, so as to bring customers quality products in the fastest time. - Addition of a barista, every employee in the shift also changed positions. Eg do cashier to make payments and explants for guests about products, sometimes standing at the station to serve customers. - Clean up after each shift, do report at the end of the day November 2017 – STAFF AT STELLAR STEAK HOUSE, INERCONTINENTAL HANOI LANDMARK 72 January 2018 Food Runner & Waiter Main responsibilities: - Focus on the guest r and guide them when coming to the restaurant - Support colleagues set up tables and prepare the necessary instruments follow standards in restaurants to help guests experience the best while enjoying - Be the connection between the kitchen and the restaurant, the position where I was assigned as receive ticket order directly from the restaurant to the kitchen, check the list of items to be order, control the time the dish is nearing completion to report back to the person responsible for that time the receipt of orders picked up furniture to bring our customers time is fast and accurate. - Sometimes my colleagues busy not take care desk which I directly bring food to the table given above under the bill, I also introduce the dishes and flavors that guest choose Achievements and skills gained: - I have more knowledge about Western cuisine, especially about beef steak and meat cut - Working in my kitchen under high pressure, I not only work alone but work with the team, which helps me to control the situation and time assigned colleagues go to the fastest food. April 2017 –November CASUAL STAFF AT DIPLOMAT LOUNGE, INTERCONTINENTAL HANOI WESTLAKE, HOTELS &RESORTS Waiter The end Trainee time I feel myself still many shortcomings and knowledge required to work in the hospitality. So, in the end, I decided to stay at the hotel to become a casual staff to improve myself more in a professional hotel environment. At the hotel, I was assigned to work at the Diplomat lounge with waiter positions. Same as the lounge, but the Diplomat Lounge is different from other lounges in hotels. Diplomat Lounge is located poolside with view overlooking West Lake, so we not only serve in the house, but to serve and track outdoor, those who use the service pool and want to enjoy the food and drinks. Sometimes, other crowded restaurants I was assigned to help and follow the arranged shifts Main responsibilities: - Welcome guests, consult and order F & B from guests quickly, then report to the kitchen or bar to make the fastest products for customers. - Serve, listen and pay attention to the problems of guests in house and outhouse during the process of using the service - Chat with guests to assess the level of satisfaction and feel of guests after using F & B service - I also make coffee for guests or soft drinks if too crowded that other colleagues can not take care of guest in time. - Make payments when customers use the service finished Achievements and skills gained: - More knowledge about coffee, tea and the bartender, enough to make myself and guest with coffee cup and basic cocktails -Accumulate more experience in Hospitality, before deciding to follow this industry - Communicate confidently with clients and improve their hospitality skills 2013-2016 GEMS Company, Bear Uniform Brand Part-time Sales Staff Main responsibilities: - Looking for new customer resources and network development - Consulting and persuading customers to use the company's products - Follow up orders from production to completion - Delivery and customer care after receiving the product Make reports of sales every month. Achievements and skills gained: - Be assessed positively by the shop’s boss: active, extremely adaptable... - Observe, learn and catch customers’ taste well. - Improve communication skills and persuade clients Nov 2015 -April2016 MELIA HOTEL Part-time Banquet Staff Main responsibilities: -Work under the supervision of management - Set up and Get ready for everything the most for the party or events - Serve, listen ideas from guests during process take part in the party also the events. - Clean up and prepare for the next day party Achievements and skills gained: - Be working in a professional five star hotel environment - Learn more about hotel services and standards inhospitality - Improve communication English skills June 2013 –August 2013 LOTTERIA VIETNAM Service Staff & Kitchen Main responsibilities: - Prepare raw materials and pre-processed food before processing - Receive order from guests, processing food quickly to bring to guests - Clean up dirty, furniture, equipment and work area after each shift. Achievements and skills gained: -For the first time I made my own money - Improve communication and work under pressure in the food industry