Ver 9 years of professional experience, holding role for various food and beverage outlets such as Lobby Lounge and restaurant across different 5 Star Properties in United Arab. Key focus always been on operations, decision-making, increasing operational efficiencies, improving guest satisfaction, as well as increasing sales and profitability.

Graduated high school good

Computer skills , I am confident with my abilities, as well as confident in the abilities of my team members, respectful input and opinions of my colleagues which can be leading team to achieved, successful.

* Senior Team Leader Palm Court Lobby Lounge- 12 th February 2014 to current. Responsibilities: - Managing operation of lobby lounge and organize area is tidy, clean as standards of 5* hotel. - Increasing customer loyalty. Enhanced teamwork, professionalism, and product knowledge of staff. - Coordinate administration, budget, schedule, payroll, labor cross charge, staff… - Maintain high standard quality of service, hygiene, health and safety. - Prepared and maintained personal records of employees (Colleagues profile, Organization chart) - Prepared monthly target, Bingo or any promotion according to company procedures. * Administration Waitress The Ritz-Carlton Hotel- Dubai –UAE- April 2013 to January 2014. Responsibilities: - Knowledge of all admin job such as: beverage menu, wedding set menu, buffet tags, payroll, casual payroll, keep track training every month for staff, captain report… - Experienced on conference meetings (small meeting from 5 pax to 150 pax), from small event to big event like gala dinner, lunch, breakfast, fashion show, wedding … - Knowledge of type of setup: boardroom, classroom, U shape, theater style... - How to prepare for events. From set up plans, mise en place, table cloths, chair, chair cover… - Knowledge how to setup buffet with many type of menu: International, Aabic, Indian food... - Knowledge step by step how to serve, take care the guest.

I expected that i can get 1000 USD/month for Assistant Manger. I am flexible with any shift which according to operation.