Housekeeping Manager tại INTERCONTINENTAL Phu Quoc

1/2022 → / (3 năm 8 tháng)

Kien Giang Phu Quoc

• Responsible for the daily shift operations of Housekeeping, Laundry. • Directs and works with employees to ensure property guestrooms, public space and employee area are clean and vell maintained. • Completes inspections and holds people accountable for corrective action. • Position assists in ensuring guest and employee satisfaction while maintaining the operating budget Training and follow up the brand standard. Focus on the department operation

Housekeeping Manager tại Premier Village

7/2019 → / (6 năm 2 tháng)

An Thới Phú Quốc- Tp. Kiên Giang

• Train new on board room attendants staffs to high core standard of hygiene and cleanliness. • Monlthy make plan cross training for aff housekeeping attendants. • Manage, record and follow through with management issues or emergencies that arise as well as resolve promptly all guest complaints • Assists in ensuring guest and employee satisfaction while maintaining the operating budget • Assists in controlling expenses by the housekeeping department • Assists to management Landscaping section. • Follow up all Purchase requisition & Purchase Order off department • Conduct monthly department meetings with housekeeping staff according to Accor standards • Handle overall supervision of daily inspection for arriving V.I.P.'s, and special guests as well as requests • Establish, with Director Housekeeping & General Manager's approval, any standards as needed for the Housekeeping Department • Review Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis • Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis • Conduct monthly and quarterly Housekeeping inventories on a timely basis • Inventories cleaning supplies & linen stock to ensure adequate supplies • Investigates concems regarding housekeeping sevice and equipment, and takes corrective action.

Manager Of The Year

2/2020

Manager of the year