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Lê Thị Ngọc Mai

Lê Thị Ngọc Mai

Hồ sơ 5 sao vàng 289 Lượt xem hồ sơ

Nữ, 14/04/1993, 32 tuổi

220 Nguyễn Thái Bình Street, Tân Bình District, HCMC

Cập nhật: 19/03/2021

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Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC, Đà Nẵng, Kiên Giang
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Hành chính, nhân sự

Giới thiệu bản thân

Trình độ học vấn chuyên môn

BA in Business English – Hoa Sen University 2011 - 2015 Post Graduate Diploma in Tourism and Hospitality Management - Nanyang Institute of Management, Singapore - 2017-2018

Kĩ năng

Interpersonal Communication
Negotiation skills
Interview and selection skills
Decision making
Soft skills training
Analytical Skills

Kinh nghiệm làm việc

Guest Relation Agent tại Swissotel Merchant Court, Singapore

8/2017 → 2/2018 (6 tháng)

Singapore

Greeting and attending guests with courtesy and hospitality. Executing extraordinary services for VIPs and VVIPs. Assisting special requirements of guests quickly and properly. Handling complaints, difficult guests at times. Attending meetings, briefings, and training courses which include soft skills, service skills, payment solutions and money laundering laws. Receiving phone calls and emails from guests and other departments with professional manners. Operating Opera system. Supervising raw materials and equipment.

Talent Acquisition and Development Executive tại Longdan - Kimson Representative Office

6/2019 → Hiện tại

Ho Chi Minh City, Vietnam

Talent Acquisition: - Performed full cycle recruitment process from diversifying talent net, interviewing, selecting, and announcing results. - Followed up new members, tackled problems, and processed performance appraisal. - Assessed recruitment channels' efficiency and advise new channels and tools into recruitment. - Managed candidates data. Talent Developement: - Performed Orientation. - Proposed Training Plans to BOD: Soft skills and English Course. - Designed materials, plan, and executed Interpersonal Communication skills. - Measured outcomes of Training courses. - Updated and managed technical skill training and attendee data. + Achievements: - Accomplished recruitment targets within 01 week. - Conducted Interpersonal Communications skills to staff, coordinated with IT Team to organize technical training successfully.

HR Officer and English Trainer tại Liberty Central Saigon Citypoint

3/2018 → 11/2018 (8 tháng)

Ho Chi Minh, Ho Chi Minh City, Vietnam

Training: - Planned and delivered English Communiaction to approximately 150 staff at the hotel. - Organized tests and assessments every section to evaluate precisely and encourage learners. - Handled weekly class attendance and monthly Training reports. - Proposed, managed and maximized technological and traditional teaching resources. - Contacted outsources to arrange timetable for number of compulsory courses. - Followed up and updated on-the-job trainings. Reruitment: - Posed Recruitment Announcement, sought and selected suitable CVs for distinguished job descriptions and requirements from HODs, maximized recruiment channel utility to satisfy some challenging positions. - Arranged interview schedule and conducted phone interviews as well as first round interviews. - Managing recruitment process: inputting new staff information into HR system, collecting their documents, generating Offer Letter and Probationary Employment Contract. - Collaborating and communicating with international and local universities, agents to ensure intern resources for the Hotel. HR assistant: - Operated Staff Parties. - Assisted in payrolls. - Enhanced staff relationships and handled conflicts. - Admin tasks.

Mong muốn về công việc

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