Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Pham Thi Ngoc Hien
397 Lượt xem hồ sơ
Nữ, 04/07/1989, 36 tuổi
318/56/29 Thống Nhất, P.16, Gò Vấp
Cập nhật: 17/06/2025
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trợ lý, thư ký
Thỏa thuận
HCMC
Tiếng Anh (Trung bình)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Housekeeping Clerk tại Sheraton Saigon Hotel & Towers
1/2010 → 1/2013 (3 năm )
HCM
- Preparing Attend to all phone calls, guests, internal and external - as such, a calm, efficient, courteous manner. Operate correctly and efficiently, phones, computer and walkie-talkie - Constantly check on message books that those concerned have followed up messages received. - Types report, memos, correspondence for Executive Housekeeper, Assistant Executive Housekeeper and Laundry Manager. - Prepare all “Purchase Requisition” and “Store Requisition” and follow them through to completion. - Keep a smooth operation of office updating, informing, and checking all this throughout the day so that, ideally, nothing is outstanding at the end of the day. - Take charge and operate office without supervision for long periods. - Lost and found items brought down by the Room Attendants must be recorded and wrap up properly and store them in the lost and found store. - If any emergency comes up, call Assistant Manager on duty, Assistant Executive Housekeeper or Executive Housekeeper. - All keys movement must be documented and properly secured after use. To conduct key inventory according to the scheduled time. - Ensure all mini bar consumption reported by housekeeping associates are accurately recorded & replenished. - To record all mini bar losses, denied consumption & damages. - To understand and demonstrate competently the standards & procedures as set out by your department and the Sheraton Competency Profiles.
Business Center Secretary tại Sheraton Saigon Hotel & Towers
1/2013 → 1/2016 (3 năm )
HCM
- Maintain the quality on all matters relating to Starwood Hotels & Resorts and Sheraton Saigon Hotel & Towers, plus all other internal matters of the Business Center. - Provide secretarial assistance – printing, scanning, fax, photocopy, typing, laminating, sending items overseas shipping service, handling telephone calls. - Provide secretarial support to other Excom member, as needed. - Doing daily SPG report. - Credit points for guests when they use the service of hotel. Prepare purchase requests/store requisitions, distribute items upon delivery or put in BC’s storage. - Maintain good relationship with all Associates and lead by example.
Business Center Secretary tại Sheraton Saigon Hotel & Towers
1/2013 → 1/2016 (3 năm )
HCM
- Maintain the quality on all matters relating to Starwood Hotels & Resorts and Sheraton Saigon Hotel & Towers, plus all other internal matters of the Business Center. - Provide secretarial assistance – printing, scanning, fax, photocopy, typing, laminating, sending items overseas shipping service, handling telephone calls. - Provide secretarial support to other Excom member, as needed. - Doing daily SPG report. - Credit points for guests when they use the service of hotel. Prepare purchase requests/store requisitions, distribute items upon delivery or put in BC’s storage. - Maintain good relationship with all Associates and lead by example.
Rooms Division Secretary tại Sheraton Saigon Hotel & Towers
1/2016 → 5/2018 (2 năm 3 tháng)
HCM
- Provide secretarial support to other Excom, as needed - Liaise with Executive Committee, Department Heads and Staff for necessary follow up on queries/deadlines/requests and special functions instigated by the Rooms Division - Compile reports for Rooms Division as requested. Control the Office and Co-ordinate and support Hotel Secretaries, as needed. - Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates. - Assisting the Front office Department on some reports (Up selling, etc.) - To work and assist with the Business Center. - To take down the minutes of the meeting - To keep confidential information - To maintain office supplies stock - To arrange appointment and remind Director of Rooms of the appointments and meetings. - To handle incoming/ outgoing telephone calls - To assist Guest Service Center when lack of main power - To do a temporary resident card or visa for DOR - To prepare all documents for business trip and claim money back for DOR. - To submit attendance record monthly for FO department and Japanese Guest Relations staff.
Executive Assistant to Chairwoman cum Secretary to Chairwoman tại HAMOON Ltd company
6/2023 → Hiện tại
HCM
- Acting as the liaison to The Chairwoman and related committees - Administering a variety of functions for The Chairwoman including document control/management, review and analysis, preparation of information, and coordination of The Chairwoman projects and appointment activities - Remain highly organized to efficiently coordinate all The Chairwoman meetings. - Attend and record all meetings of The Chairwoman to ensure they are conducted in accordance with relevant governance standards. - Manage all meeting logistics, including develop The Chairwoman work plans and calendars, timely preparation and distribution of agendas, notifications, and advance reading material, prepare and maintain minutes, bylaws, policies, and other public and confidential documents of The Chairwoman in a timely manner. - Communicate all decisions, actions, directives, and important information following The Chairwoman meetings to the appropriate individuals or stakeholders. Anticipate and follow up on outstanding agenda items, taking action to ensure information is provided to the board and committee members in a timely manner. - Work closely with the board on the development and implementation of effective governance policies and processes. Build and maintain effective peer relationships within corporate governance and stay up to-date on current trends and best practices to provide recommendations when appropriate. - Ensure transparency of The Chairwoman policies, activities and decisions. - Coordinate orientation for members and lead the COO team members in understanding their roles and responsibilities. - Manage internal and external correspondence and inquires relating to The Chairwoman including confidential and sensitive documentation. - Other duties as required by the Chairwoman.
Assistant to Managing Director tại Hệ Thống Phòng Khám Đa Khoa Victoria Healthcare
7/2022 → 3/2023 (7 tháng)
HCM, Vietnam
- The Executive Assistant to Managing Director (COO) will provide high-level administrative support to the COO and other Executive Committee members (in case of request). Reporting directly to the COO, the Executive Assistant provides executive support in a one-on-one working relationship. The Executive Assistant also serves as a liaison to the ExCom and management team; organizes and coordinates executive outreach and external relations efforts. - The Executive Assistant must be creative and enjoy working within a diversity environment of healthcare business. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. - Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company. - Sustain a daily calendar of meetings and events. Organizing meetings, including scheduling, sending reminders, and organizing tea-break, internal events….( when necessary) - Organize complex calendars and schedules, including making appointments and prioritizing the most sensitive matters; resolving any scheduling issues - Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization. - Arrange travel and accommodations for executives. Prepare expense reports. - Excellent communication and time management skills; proven ability to meet deadlines. Be able to interact with people of all levels in a confident, professional manner. - Ability to function well in a high-paced environment; performs additional duties as assigned by executives. - Draft and prepare correspondence, memos for internal announcements, management meetings, and organizations that the COO is involved with - Manage the COO's contacts - Assist in preparing and managing presentations and decks. - Be responsive to emails/texts/phone calls, with contact outside normal business hours - Welcome the ExCom’s visitors by greeting them, in person or on the phone; answering or directing inquiries. - Use discretion, confidentiality, and good judgment to handle C-Level matters. - Represent the company and the ExCom in a positive light through great follow-through skills and sound judgment. - Conserve the Executive's time by reading, researching, collecting and analyzing information as needed, in advance. - Complete adhoc projects as assigned – such as personal events and/or family needs. - Maintaining comprehensive and accurate records - Performing minor accounting duties
Secretary to Director of Sales & Marketing tại Park Hyatt Saigon
1/2020 → 7/2022 (2 năm 5 tháng)
HCM, VietNam
- Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times - Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel - Establishes an efficient trace File to ensure that all business booked is properly tracked - Assists in preparing Sales report - Focuses on identifying and meeting customer's needs by taking their interests and complaints seriously - Delivers prompt, efficient and personalised service - Shows empathy and understanding for others views and attitudes - Ensures professional, high quality work standards are met - Accepts criticism without hostility or defensiveness and uses it constructively to progress - Carefully plans Sales Calls into defined objectives - Provides administrative support to Division Head and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions. - Locates and attaches appropriate file correspondence to be answered by Division Head. - Type, file, and upkeep of all private and confidential matters related to the department. - Set up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times. - Prepare the relevant materials for all meetings attended by the Division Head: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings. - Answers telephone and give information to callers or routes call to appropriate official and places outgoing calls. - Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person. - Makes copies of correspondence or other printed matter. - Prepares outgoing mail. - Type, take dictation and minutes, draft letters, file and trace, compose correspondence. - Monitors and maintains the proper appearance of the Division’s office area. - Maintain organised files. - Reads and routes incoming mail and outgoing correspondences - Handle outgoing mails by courier. - Ensure travel authorisation form are fully completed and signed by the respective executive before handed to the Director of Finance for signature. - Take note of the dates of travel and record all details in the Travel Insurance Book and 3 days prior departure of employee. - Ensure all entitlements accorded or cancelled are properly recorded and updated. - Handle monthly requisition of stationeries/general and dry goods stores. - Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. - Ensures high standards of personal presentation and grooming. - Exercises responsible behaviour at all times and positively representing the hotel management team and Hyatt International. - Responds to changes in the Sales function as dictated by the industry, company and hotel. - Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. - Attends training sessions and meetings as and when required. - Carries out any other reasonable duties and responsibilities as assigned.
Personal Assistant to General Manager tại WSD Company
5/2018 → 1/2020 (1 năm 8 tháng)
HCM, VietNam
- Control the Office and Co-ordinate and support company Secretaries, as needed. - Assisting the admin staff on label wine bottle. - To take down the minutes of the meeting - To keep confidential information - To maintain office supplies stock - To arrange appointment and remind GM of the appointments and meetings. - To handle incoming/ outgoing telephone calls - Book flight ticket for Excom.
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