Thông tin liên hệ
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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Giám sát
8 - 12 triệu
HCMC
Tiếng Anh (Khá)
5 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
BARTENDER
RESTAURANT - Trung cấp
2019 → 2019
WINE AND SPIRIT EDUCATION TRUST
WINE - Khác
2019 → 2019
Level 1 knowledge: The main types and styles of wineCommon wine grapes and their characteristics.How to store and serve wine.The principles of food and wine pairing.How to describe wine using the WSET Level 1 Systematic Approach to Tasting Wine® (SAT) Level 2 knowledge: How to taste and describe wine using the WSET Level 2 Systematic Approach to Tasting Wine®(SAT)How environmental factors, grape-growing, winemaking and maturation options influence the style and quality of wines made from eight principal grape varieties. The style and quality of wines:made from 22 regionally important grape varietiesproduced in over 70 geographical indications (GIs) around the world. https://www.wsetglobal.com/
Vietnam Australia Vocational College
Hotel and Restaurant Management - Trung cấp
2015 → 2017
Kĩ năng
Xử lý tình huống |
Kinh nghiệm làm việc
TEAM LEADER tại LE MERIDIEN HOTEL
9/2018 → Hiện tại
HO CHI MINH
Team Leader : Main responsibilities: - To be responsible and accountable for the operational running of their area of responsibility ( include managing a team of supervisors and full time and casual staff ) - Ensuring supervisors have clear achievable objectives in line with the department’sAnnual Plan and Long Term Aims - To respond to customer feedback to ensure service recovery through clear direction to supervisors. - To train and empower staff in the team to resolve customer concerns with the least amount of inconvenience. - Listen to team members’ feedback and resolve any issues or conflicts - Motivate team members - Arrange Schedule for Casual Labor above O.C.C of week and month , checking B.E.O information to notice for outlet - Maintain G.S.S and Trip advisor by taking care as most as high attention on guest's detail information
Waitress tại Diamond Island property management company limited
2/2016 → 6/2016 (4 tháng)
Hồ Chí Minh, Việt Nam
Leader shift tại Diamond Island property management company limited
6/2016 → 7/2018 (2 năm )
Hồ Chí Minh, Việt Nam
Job description : - Supervises all service process in the restaurant in and to high level of customer - Assures high and consistent customer service level, guides waiters, communicates with customers, monitors needs and requirements. - Regulates waiter staff and tasks on shift, coordinates working power in reglar and rush hours ( lunch times during the week days, all day procedure during weekend ) - Solves problems, analyzes and report. - Communicate with the co – worker for information exchange and problems prevention. - Communicate with kitchen for update in shorted dishes, new suggestions and sales plans need.
Mong muốn về công việc
Giải thưởng
2nd trip advisor guest's mention name
10/2019
honor to be work with marriott
Staff of month 2019
9/2019
staff of month
Staff of month 2018
12/2018
staff of month
Thông tin tham khảo
HỒ PHẠM TRƯỜNG AN - OUTLET SUPERVISOR
LE MERIDIEN SAIGON HOTEL
ho.phamtruongan@gmail.com - 0909614700
Mr. PIETRO KARJALAINEN - C.E.O
FINNSEA BUSSINESS CONSULTING
pietro.karjalainen@finnsea.com - +84 93 863 1100