RESTAURANT SUPERVISOR tại VINPEARL DISCOVERY 2 PHU QUOC

10/2018 → Hiện tại

Phu Quoc, Kien Giang, Viet Nam

- Take care of guests, handle guest complaints. - Supervises stock rotations for beverage, make purchase orders and purchase requisitions. - Ensure that food and beverage conform to hygiene standards. - Supervise and check the restaurant set – up, layout, and staffs’ grooming and performance. - Schedule duty Roster weekly, assign and train staffs. - Assist Managers to create special promotional events in order to increase revenue and profit margins. - Coordinate other departments to solve issues.

EXECUTIVE LOUNGE ATTENDANT tại GRAND HOTEL SAIGON

8/2016 → 10/2018 (2 năm 1 tháng)

Ho Chi Minh, Viet Nam

- Take care of VIP guests to make sure satisfaction. - Collect VIP guest's special requirements to disseminate to other staffs. - Handle guest complaints. - Take order and service in a timely fashion. - Set up the buffet line for breakfast and afternoon tea, - Make reports of guests and beverages monthly. - Cutleries and crockeries inventory weekly.

Certification of "Tuong Lai Xanh" organization

8/2013

in actively participating in Open Arms Journey at Vung Tau province.

Certification of Appreciation

12/2017

for having excellent achievements in activities of HoChiMinh Communist Youth Union and HoChiMinh Communist Youth Union of Saigontourist Holding Company.