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Nguyen Thi Kim Oanh

Nguyen Thi Kim Oanh

Hồ sơ 5 sao bạc 174 Lượt xem hồ sơ

Nữ, 25/02/1987, 38 tuổi

243/53/9R Ton Dan street, Ward 15, District 4, HCMC

Cập nhật: 12/08/2021

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Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Giám sát
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Toàn Quốc
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Ẩm thực

Giới thiệu bản thân

Trình độ học vấn chuyên môn

Ho Chi Minh City College of Economics

Associate Business Administration – Import & Export - Cao đẳng

2010 → 2013

Kĩ năng

Teamwork
Giao tiếp
Kỹ năng nghiệp vụ.

Kinh nghiệm làm việc

Operation and training manager tại Vatel restaurant - Vatel international business school (France)

5/2020 → / (5 năm 8 tháng)

120Bis Suong Nguyet Anh, Phuong Ben Thanh, District 1, Hcmc

• Managing budgets, planning menus • Ensuring compliance with licensing, hygiene, health & safety guidelines. • Promoting & marketing the restaurant business. • Responsible for main power planning, budgeting & employees for operations. • Handling & solving customer inquiries complain & any problem occurs. • Preparing staffing, sale reports. • Keep statistical and financial records. Maintaining and improving profitability. • Training and driven the students & team members following the high-quality service standards. • Developing the training content for Vatel program.

Event organizer tại Herves Dining Room - Michelin Stared Chef dining room

11/2020 → 3/2021 (3 tháng)

20 Nguyen Van Huong, Thao Dien ward, D2, Hcmc

• Event planning, design and production while managing all project delivery elements within time limits • Communicate with clients to identify their needs and to ensure customer satisfaction HCMC, Vietnam • Conduct market research, gather information and negotiate contracts prior to closing any deals • Provide feedback and periodic reports to stakeholders • Propose ideas to improve provided services and event quality • Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material... • Specify staff requirements and coordinate their activities • Cooperate with marketing and PR to promote and publicize event • Proactively handle any arising issues and troubleshoot any emerging problems on the event day • Conduct pre- and post – event evaluations and report on outcomes • Research market, identify event opportunities and generate interest

Supervisor tại Café Cardinal, The Reverie Saigon

4/2014 → 12/2015 (1 năm 7 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

 Supervise the assigned outlet by maintaining the daily operation in a consistent manner and managing the staff operationally and administratively  Promote good public relations and handle complaints or concerns of guests  Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Also, an expert knowledge of beverages  Ensure the correct and consistent service techniques for various meal periods will be demonstrated by all staff members  Train, supervise and discipline all outlet staff  Keep employees informed about hotel policies and changes. Develop analyses and implements merchandising expenses of the outlets focusing on higher revenue and profits  Prepare staff schedules, which allow for appropriate service while controlling labor costs and overtime  Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment

Supervisor tại Penrose lounge & Mina Brasserie restaurant, Four Seasons Hotel Dubai International Financial Centre

1/2016 → 1/2019 (3 năm )

Dubai - Các tiểu Vương quốc Ả rập Thống nhất

 Control and maintain a proper service and ensure all the guests receive a high quality service  Maintain knowledge all menus (including Daily Specials, Alternative Cuisine, etc.)  Record covers, handle special orders, check for out of stock items, and obtain the specials for the day  Sell and up-sell F&B products  Inform the Manager of all customer complaints and makes appropriate efforts to correct the problem  Assume responsibility of the department when no manager is present  Operate the POS system for order tracking, check printing, closing out checks and printing reports  Prepare staff schedules  Training for new joiner

Mong muốn về công việc

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