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Reservations Sales Agent/ Nhân viên Đặt Phòng

  • Hạn nộp: 28/04/2023
  • Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Giờ hành chính
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
29/08/2023 13:24

Mô tả công việc

  • Establish and maintain an accurate filing system.
  • Preparation of daily arrivals.
  • Preparation and compilation of various reports as required by the Department Manager.
  • Input new reservations received via telephone, fax or email.
  • Demonstrate thorough knowledge of and actively sell all products, services and special events within the hotel.
  • Make appropriate reservations (limousine hires, restaurant bookings, etc).
  • Be aware of facilities and points of interest within the Ho Chi Minh and surrounding areas to assist with any guest inquiries.
  • Be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests.
  • Actively contribute to SPG and upselling programs.
  • Send confirmations for reservations booked.
  • Post advance deposits and refunds of advance deposits, especially during peak season.
  • Liaise with Corporate bookers, Tour Operators and Travel Agents with special requests and general information.
  • Endeavor to process all correspondence on a daily basis.
  • Monitor and maintain the waitlist file.
  • Disseminate product and rate information to prospective clients.
  • Respond to telephone and mail inquiries in relation to FIT business.
  • Liaise closely with the Sales and Marketing Department to ensure up-to-date information with regard to packages, menus and special promotions or events.
  • Actively upsell hotel facilities to maximise revenue.
  • Ensure deposits and settlements are received when due.

Quyền lợi được hưởng

  • Competitive salary and benefits
  • Professional working environment
  • Long term career opportunity
  • Free duty meals, uniform and parking

Yêu cầu công việc

  • University/College degree required.
  • At least 2-year experience in Reservation department at an international hotel is required.
  • Excellent English communication skills (speaking, reading and writing).
  • Strong coaching, motivational and team building skills in a healthy and trusting environment.
  • Working knowledge of MS Office (Word, Excel, Power Points) software.
  • Excellent customer relation.

Yêu cầu hồ sơ

Please send your CV to Tin đã hết hạn. We will be reviewing your qualifications and experience with available positions at the present time, and should your application be short-listed, we will then contact you for an interview.

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Sắp xếp đánh giá:

  • Quy mô:
  • 88 Đường Đồng Khởi, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
  • https://sgnsirecruitment@marriott.com
  • Sheraton is one of the thirty famous brands owned by Marriott International, Inc. with more than 8,000 properties in over 139 countries and territories around the world. Sheraton Saigon Hotel & Towers is a leading 5-star hotel strategically located in the heart of downtown of Ho Chi Minh’s business and entertainment district. At Sheraton, our associates are dedicated to delivering the highest standard of service. Sheraton - The World's gathering place. We will provide successful candidates with attractive benefits, excellent working conditions, dynamic and professional working environment, great career advancements and diversified training opportunities. Be kindly noted that, at Marriott Hotels, we never request our applicants to transfer money into any accounts for charity or other purposes as part of requirements during the recruitment/selection process. Tests, if any, will be sent to candidates and taken by candidates via our official career website: Marriott International Careers | Find Job & Career Opportunities.

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