Food & Beverage Attendant (Banquet)

Hạn nộp: 31/03/2021
Mức lương: 5 - 8 triệu

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực Phục vụ

Vị trí
Nhân viên

Cập nhật
05/12/2022 11:25

Mô tả công việc

- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.

- Align working practices and conduct with Sheraton Saigon Hotel & Tower’s Vision; consistently strive to meet and exceed the expectations of both internal and external guests.

- Responsible for the set up of tables to the specified standard.

- Attend and comprehend all information discussed at the pre-function service briefing sessions.

- Personal appearance is an important requirement. Grooming for food & beverage attendants should be fastidious. The goal is to present a healthy, professional and natural appearance in both uniform and personal appearance.

- Be punctual, efficient and above all, courteous. Assume at all times a pleasing and helpful attitude towards each guest. Never speak in a loud voice to other employees.

- Serve all food and beverage in a friendly and professional manner.

- Be pro-actively involved in the hotel’s operation keeping up-to-date with events within the hotel.

- Always relay customer complaints, regardless of how small, to the Manager or Assistant Manager on duty.

- Maintain good eye contact and posture with the guest at all times, without leaning.

- Be aware of your work schedule and give adequate notice whenever serious circumstances prevent your adhering to your schedule.

- Ensure that you understand and abide by the correct procedures for handling intoxicated and underage guests.

- Polish all silverware, glassware and cutlery when necessary.

- Ensure that your work area is kept clean at all times.

- Show due care of all equipment including linen.

- Be responsible for duties in the Banquets Service Bar as directed.

- Understand and follow the procedures for correct service of wines and beverages, and be knowledgeable of wines.

- Complete time sheet at the conclusion of each shift according to standard and procedures, ensuring accurate reflection of hours worked, and compliance with the Hotel rules.

- You will be assigned certain duties that must be completed by the end of your shift. It is your responsibility to complete these duties to the satisfaction of the Managers/Supervisors.

- Never indicate to a guest by word or implication that a tip is expected of that you are dissatisfied with the amount of the tip.

- Whenever a guest asks for service, although they may be in another section, be helpful and answer in the affirmative. See that the request is filled, either by relaying to the Food & Beverage Attendant on that station, or doing it yourself.

- Understand the responsibilities of the other stations and departments (kitchen, stewards, bar, hostess) and co-operate with them. Remember, you are part of a team, so take pride in your team’s performance.

- Maintain a flexible and willing attitude.

- Undertake additional duties as requested by the Banquet Manager / Asst. Banquet Manager/Supervisor and Hotel Management.

Quyền lợi được hưởng

Competitive salary and benefits
12 annual leaves
Annual health check
24/24 personal accident insurance
Free duty meals and free parking
Free uniform, including laundry service
Professional training and working environment
Long term career opportunities
Other benefits for associate from Marriott

Yêu cầu công việc

Preferably school certificate with major in Hospitality management, Food and Beverage or equivalent
Good communication in English
Experienced with Banquet in a 5 star hotel is a plus
Professional presentation and good grooming

Yêu cầu hồ sơ

Please send your CV to us via hoteljob.vn. We will be reviewing your qualifications and experience with available positions at the present time, and should your application be short-listed, we will then contact you for an interview.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Sheraton Saigon Grand Opera Hotel

Theo dõi

Chat

Quy mô:
88 Đường Đồng Khởi, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
https://sgnsirecruitment@marriott.com
Sheraton is one of the thirty famous brands owned by Marriott International, Inc. with more than 9,000 properties in over 141 countries and territories around the world. Sheraton Saigon Grand Opera Hotel is a leading 5-star hotel strategically located in the heart of downtown of Ho Chi Minh’s business and entertainment district. At Sheraton, our associates are dedicated to delivering the highest standard of service. Sheraton - The World's gathering place. We will provide successful candidates with attractive benefits, excellent working conditions, dynamic and professional working environment, great career advancements and diversified training opportunities. Be kindly noted that, at Marriott Hotels, we never request our applicants to transfer money into any accounts for charity or other purposes as part of requirements during the recruitment/selection process. Tests, if any, will be sent to candidates and taken by candidates via our official career website: Marriott International Careers | Find Job & Career Opportunities.