Nhân Viên Lễ Tân
- Hạn nộp: 17/07/2021
- Mức lương: 5 - 8 triệu
Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
17/06/2021 08:31
Mô tả công việc
Front desk receptionist required for a luxury hostel located in the vibrant Old Quarter of Hanoi. • Responsible for guest check-ins by confirming reservations, assigning room/bed, and issuing and activating room key. • Process all payment types such as room charges, cash, debit, or credit. • Process all check-outs including resolving any late and disputed charges. • Answer, record, and process all guest calls, messages, requests, questions, or concerns. • Coordinate with Housekeeping to track readiness of rooms for check-in. • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. • Provide tourist information and sell tours
Quyền lợi được hưởng
• Be part of a friendly and hardworking environment • You will have many opportunities to interact with foreigners from around the world • Meals during shift are included • Many kinds of insurance benefits are provided • Commissions on upselling and tours • Annual bonus based on job performance
Yêu cầu công việc
• Should have graduated from a University • Advanced or fluent in English • Be outgoing, organised and friendly • Previous experience in a similar role is a bonus • You must provide first class customer service and should be highly organised with good communication skills, both face to face and over the phone. • We are looking for someone with a great personality to share their passion for the hospitality industry in delivering service with a smile. • You will be working in a busy environment which requires a consistency in customer service, flexibility and being able to work well under pressure. If you are looking for new challenges in an exciting hostel and believe you have the passion and vision to help drive the business forward, this could be the role for you! The hostel offers an excellent working environment along with a solid team!
Yêu cầu hồ sơ
Discover great career possibilities by sending your CV to us.
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- 12 To Tich Street, Hang Gai ward, Hoan Kiem, Hanoi
- https://nexyhostels.com
Nexy is Vietnam’s first luxury hostel - a hybrid of a hostel and a boutique hotel - designed especially for global millennial travellers who are cost-conscious but style-seeking and demand to stay connected. With over 100 beds including dorms and private rooms, our hostel is designed with a minimalist aesthetic - simple yet unique interiors set the highest standards in the hostel market for cleanliness, safety, comfort (we have the best bed in Hanoi!) and convenience. Nexy fosters a social atmosphere amongst its guests thanks to its bar, games and internet room, chill out areas and cinema room.
Thông tin liên hệ
- Ms. Nhung