Restaurant Supervisor

Grand Mercure Danang Hotel

Quy mô : 100 - 499

Phòng Nhân Sự (+84)236 3797 777 Green Island, Hai Chau District, Danang City, Vietnam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships. 
- Establishes a rapport with guests maintaining good customer relationships. 
- Conducts monthly inventory checks on all operating equipment and supplies. 
- Liaises with the Kitchen and Beverage Department on daily operations and quality control.
- Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.  
- Ensures that the outlet is kept clean and organized, both at the front as well as the back of house. 
Complete the daily responsibilities that are set for each individual shift 
- Review order dockets ensuring accurate and timely prepare the food and beverage requirements accordingly 
- Anticipate for any unexpected guest need and react promptly Communicate effectively to know the daily task assign 
- Maintain back up supplies stock for the daily operations and to anticipated busy demands 
- Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety. 
- Attends training sessions and meetings as and when required. Recommend and/or execute management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees.

Quyền lợi được hưởng

Candidates will be provided with job details during interview.

Yêu cầu công việc

- Minimum 2 years of F & B service experience in 5 star international hotels/resorts, and/or in freestanding restaurants 
- Knowledge of food safety regulations and practices, such as HACCP
- Preferably a Diploma holder in Hospitality Business Management or any related course

Yêu cầu hồ sơ

Full CV Vui lòng hồ sơ qua địa chỉ email: Gửi email

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Grand Mercure Danang Hotel

Địa chỉ: Green Island, Hai Chau District, Danang City, Vietnam

Điện thoại: 0236 3797 777