Restaurant Supervisor

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Hải Châu - Đà Nẵng

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Ẩm thực Phục vụ

Vị trí
Trưởng ca/ Giám sát

Cập nhật
04/12/2024 10:51

Mô tả công việc

- Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.

- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

- Maintains positive guest and colleague interactions with good working relationships.

- Establishes a rapport with guests maintaining good customer relationships.

- Conducts monthly inventory checks on all operating equipment and supplies.

- Liaises with the Kitchen and Beverage Department on daily operations and quality control.

- Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.

- Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.

Complete the daily responsibilities that are set for each individual shift

- Review order dockets ensuring accurate and timely prepare the food and beverage requirements accordingly

- Anticipate for any unexpected guest need and react promptly Communicate effectively to know the daily task assign

- Maintain back up supplies stock for the daily operations and to anticipated busy demands

- Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.

- Attends training sessions and meetings as and when required. Recommend and/or execute management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees.

Quyền lợi được hưởng

Candidates will be provided with job details during interview.

Yêu cầu công việc

- Minimum 2 years of F&B service experience in 5 star international hotels/resorts, and/or in freestanding restaurants

- Knowledge of food safety regulations and practices, such as HACCP

- Preferably a Diploma holder in Hospitality Business Management or any related course

Yêu cầu hồ sơ

CV
SYLL
CCCD

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Grand Mercure Danang Hotel

Theo dõi

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Quy mô: 100 - 499
Green Island, Hai Chau District, Danang City, Vietnam
https://www.facebook.com/grandmercuredanang.recruitment
If you are interested with our vacancies, please send your resume to thuyvy.nguyen@accor.com We are Grand Mercure Danang, a proud member of the AccorHotels, offer an Upscale International address of distinction. This property, situated on the exclusive settings of the Green Island, right in the heart of Danang city, offers 272 beautifully designed rooms with natural day light and panoramic views over the Danang bay. Let join Grand Mercure Danang and grow your career with us!