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Bartender/ Nhân viên pha chế

  • Hạn nộp: 30/06/2026
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Administration

• Follow all given recipes and guidelines of presentation

• Suggest some creative and attractive new drink selection

• Prepare and issue beverage store requisition and store requisition

• Daily beverage inventory (bar opening and bar closing stock)

Financial and Revenue Responsibilities

• Know the budget of the outlet

• Is active and work hard to reach the budget

• Monitor the cost linked to the operations

Training and Human Resources Management

• Attend all training given by Head Bartender and Outlet Manager

• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees

Guest Service Responsibilities

• Ensure full guest satisfaction at any time

• Develop customer loyalty and recognition

• Introduce and up sell any special events / promotions

• Gather guest feedback and report to Outlet Manager and supervisors

• Work hard to satisfy any guest requests

Operational Responsibilities

• Ensure smooth and efficient production of the drinks at any time

• Ensure an extremely detailed presentation of the drinks

• Collect beverage and general store requisition

• Take order and serve drinks of any guest seating at the bar counter

• Ensure proper bar set up as well as working station organization as per given guidelines

• Ensure excellent communication within the team

• Clean the bar counter as per the bar cleaning plan

• Know and apply on the Sofitel brand standards

• Apply all knowledge learnt during the training in operations

• Report any guest complains or comments to Outlet Manager

• Ensure bar display is matching the Sofitel Brand Standards

• Follow hygiene and safety rules in the entire process of the drinks preparation

• Empty garbage bags

• Clean and polish the glassware

• Mise en place of the sugar bowls

• Gather all empty bottles and bring it to the bottle store

Miscellaneous

• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.

GENERAL DUTIES:

Health and Safety

• Ensure that all potential and real Hazards are reported immediately and rectified

• Be fully conversant with all departmental Fire, Emergency and Bomb procedures

• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees

• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others

To be fully conversant with:

• Hotel fire procedures

• Hotel security procedures

• Hotel Health and Safety policy and procedures

• Hotel Facilities and attractions

• Hotel standards of operation and departmental procedures

• Sofitel Keys of Luxury and Appearance guidelines

• Sofitel “BE Magnifique” vision and its corresponding strategies

• Methods of accepted payment of the company

• Short and long term company marketing promotions

Quyền lợi được hưởng

Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.

Talent development through learning programs by Academy Accor.

Opportunity to grow within the property, the company and across the world!

Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.

Yêu cầu công việc

• Minimum 3 years experience in the same position

• Excellent communication and interpersonal skills

• Fluent in English and Vietnamese (spoken & written)

Yêu cầu hồ sơ

Please upload full CV

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ĐÁNH GIÁ

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5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • 15 Phố Ngô Quyền, Hoàn Kiếm, Hà Nội, Vietnam
  • An iconic landmark in the heart of Hanoi since 1901, the Metropole Hanoi has a long tradition as a luxury venue for prestigious events and as a popular rendezvous for business and leisure travelers, including famous playwrights, ambassadors, royalty, and heads of state. The hotel is the first Sofitel Legend in the world and the recipient of numerous international awards for its fine service and enchanting ambiance. Featuring two distinct wings – the Heritage Wing, dating back to 1901, and the neoclassical Opera Wing – the hotel exudes authenticity, history, and romance, infused with genuine luxury hospitality. Immerse yourself in a living legend, where the French art de vivre seamlessly blends with elegant Vietnamese touches that you are unlikely to experience anywhere else.

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