Executive Housekeeper/ Trưởng Bộ Phận Buồng Phòng

The Imperial Hotel & Residences

Quy mô : 500 - 999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Job Summary – (Role Summary)

Tóm tắt công việc


•     Oversees and directs all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the house areas.


Essential Duties and Responsibilities – (Key Activities of the role)

Yêu cầu và trách nhiệm công viêc:


·         Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service

·         Oversees laundry operations

·         Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel

·         Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair

·         Manages spring cleaning schedules

·         Makes recommendations to the Director of Room or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair

·         Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and Direcor of Room or the General Manager’s designate

·         Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed

·         Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel

·         Conducts regular department meetings

·         Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs

·         Supervises outside contractors to ensure contractual compliance

·         Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures

·         Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats

·         Works with Director of Room and Human Resources on manpower planning and management needs

·         Works with Financial Controller in the preparation and management of the Department’s budget.

·       Perform any other duties which may be assigned by the management from time to time.

Quyền lợi được hưởng

Lương thưởng theo quy định công ty

Yêu cầu công việc

Required Skills – Kỹ năng yêu cầu

·      Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

·      Good writing skills

·      Proficient in the use of Microsoft Office

·      Problem solving, reasoning, motivating, organizational and training abilities

·      Strong Leadership skills in managing teams



Qualifications –Bằng cấp


·               Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent

   Cử nhân quản trị khách sạn, quản trị kinh doanh hoặc tương đương trở lên


Experience – Kinh nghiệm


4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.

Yêu cầu hồ sơ

Document list/ Danh mục hồ sơ

Required number/số lượng yêu cầu

·      Degrees and Certificates if any (notarized copy)/ Bản sao công chứng các Bằng cấp  & Chứng chỉ

01 copy

·      Cover letter (notarized by Authority)/ Đơn xin việc công chứng

01 copy

·      Resume (notarized by Authority)/ Sơ yếu lý lịch công chứng

01 copy

·      Certificate of Birth ((notarized copy)/ Giấy khai sinh công chứng

01 copy

·      Certificate of conduct (notarized by Authority)/Giấy xác nhận hạnh kiểm công chứng

01 copy

·      Health certificate (less than 6 months)/ Giấy chứng nhận sức khỏe (trong 6 tháng gần nhất)

01 copy

·      Photos-White background (3x4 and 4x6) / Hình thẻ-Nền trắng (3x4 và 4x6)

04 pictures each

·      Personal Identity (notarized copy)/ CMTND công chứng

05 copy

·      Registration book (notarized copy)/ Sổ hộ khẩu công chứng

01 copy

Executive Housekeeper/ Trưởng Bộ Phận Buồng Phòng

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