Restaurant Supervisor/Giám sát nhà hàng

• Hạn nộp: 29/11/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

JOB OVERVIEW

• Responsible for all aspects of restaurant operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all federal, state, and local regulations concerning health, safety, or other requirements. At Belgo we want our guests to feel welcome, at home, and be comfortable which means we need team members to:
• Be Genuine – by being yourself and engaging with our guests professionally and natural
• Take Care – by being thoughtful in the way you welcome and connect with the guest
• Be Prepared – By taking notice and using your knowledge so you are prepared for anything
• Initiate – by showing initiative taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

THE CASH

• Assists the Restaurant Manager with achieving the annual restaurant operating budget and financial plans. Monitor budget and control costs and expenses with a focus on average check spending strategy, building initiatives, and inventory management.
• Assists Restaurant Manager with identifying (additional) sales opportunities to enhance revenue. Executes promotions that deliver great experiences for guests at a good value.
• Responsible for the secure handling of all credit and financial transactions.

THE TEAM

• Assists Restaurant Manager in managing day-to-day staffing requirements, planning and assigning work, and establishing performance and development goals for team members.
• Assists Restaurant Manager in providing mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
• Assists Restaurant Manager in educating and training all team members in compliance with federal, state, and local laws and safety regulations.
• Assists Restaurant Manager in ensuring staff is properly trained on quality and service standards has the necessary tools and equipment and is empowered to carry out job duties.

THE GUEST

• Assist the Restaurant Manager in ensuring all restaurant equipment is in proper operational condition and is cleaned on a regular basis.
• Assists the Restaurant Manager in ensuring all restaurant facilities and areas are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify owners and/or general manager immediately of any maintenance and repair needs
• Assists the Restaurant Manager in establishing and achieving quality and guest satisfaction goals.
• Respond in a courteous and prompt manner to all guest questions, complaints, and/or requests to ensure a high level of guest satisfaction.

THE BUSINESS

• Assists Restaurant Manager and takes responsibility for the execution of restaurant marketing programmes; and promotions.
• Supports Restaurant Manager with monitoring local competitors and industry trends.
• Supports the Restaurant Manager in reviewing and approving menu design and concepts with the Chef and General Manager.
• Assists Restaurant Manager with conducting proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
• Assists Restaurant Manager with ensuring the security and proper storage of food and beverage products, inventory, and equipment, and replenishing supplies in a timely and efficient manner while minimizing waste.
• Perform other duties as assigned.

ACCOUNTABILITY

Supervises all restaurant waiters, hostesses, and cashiers.

Quyền lợi được hưởng

Candidates will be provided with job details during the interview

Yêu cầu công việc

QUALIFICATIONS AND REQUIREMENTS

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by a local government agency. 
• Degree or Diploma in Food & Beverage, or related field. 
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company. 
• Strong at reasoning, team motivation, and organizational skills and training abilities. 
• Outstanding attention to detail and excellent communication skills. 
• Minimum 2 years related experience, or an equivalent combination of education and experience. 
• The statements in this job description are intended to describe the essential nature and level of work being performed. 
• They are not intended to be ALL responsibilities or qualifications of the job.

Yêu cầu hồ sơ

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