Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

1140 400
15626 1

Front Office Manager

  • Hạn nộp: 30/11/2020
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận Sơn Trà - Đà Nẵng
Giờ làm việc
Giờ hành chính
Ngành nghề
Tiền sảnh
Cập nhật
15/10/2020 14:13

Mô tả công việc


1. Oversees the effective day-to-day running of the Front Office Department to achieve the guest experience goals.
2. Meets and greets all Return Guests, Club/Executive and VIP guests of the hotel.
3. Ensures that all issues relating to guest satisfaction are dealt with and followed up in a timely and professional manner.
4. Conducts regular staff training and monthly meetings.
5. Monitors staff training to ensure the effective use of training to increase productivity. Develops staff training and activities in order to continuously improve their skills and knowledge.
6. Develops and maintains standards and procedural manuals.
7. Ensures staffing levels are in line with hotel occupancy and workload.
8. Develops and maintains a motivational working environment within the department.
9. Provides coaching, counseling, support and guidance to staff, as required.
10. Ensures updated copies are kept at the Call Centre, Business Centre and Concierge/Porters desk
11. Monitors the accuracy, preparation and distribution of daily forecasts and reports prepared by GSAs.
12. Reports to the management in cases of anticipated space or room allocation problems.
13. Supervises the handling of guest history and requirement efficiently.
14. Enforces proper and reliable handling of the tour desk including their service attitude and cleanliness.
15. Ensures the presence and proper appearance of all staff at all times.
16. Carries out any other duty that may be properly assigned by the immediate line manager.

Quyền lợi được hưởng

- All benefits according to Labor Law.

- 6 days off per month

- Receive 100% salary during probation period

- Receive the high service charge

- Participate many meaningful activities

- Friendly & professional working environment

Yêu cầu công việc

1. Bachelor Degree in related field.
2. Minimum 3 years in similar position in International hotels.
3. Strong administrative skills, along with excellent communication and negotiation skills.
4. Detailed knowledge of working practices of Front Office.
5. Computer literate.
6. Good health, mature and pleasant personality and neat appearance.
7. Able to cope with pressure.
8. Excellent English language skills.

Yêu cầu hồ sơ

- Apply via email: Tin đã hết hạn or Tin đã hết hạn

Belle Maison Parosand Da Nang Hotel managed by H&K Hospitality at 216 Vo Nguyen Giap, Da Nang City
Telephone: 02363 928 688 (ext.2106)

Chia sẻ:
Tải lên từ máy tính

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • 216 Vo Nguyen Giap Street, Phuoc My Ward, Son Tra District, Danang City
  • Danang the city of light, famous for the Danang International Firework Competition and Danang Light Festival, become the leading economic destination of Vietnam. Belle MaisonParosandDanang Hotel locates Vo Nguyen Giap Street and East Sea Park, airport route, shopping, restaurants and the pounding heart of the Danang city. The design of the hotel was inspired by the ever-changing nuances of light and arts to make Belle MaisonParosandDanang Hotel the most radiant spotlight by Danang coast. Belle MaisonParosandDanang Hotel – 4 star hotel, managed by H&K Hospitality Group, offers an international service with 138 rooms, restaurant, rooftop, library & lounge, lobby bar and meeting room.

Thông tin liên hệ

Mã QR giới thiệu