1. The never ending process of;
a. *Planning, organizing, staffing together with Management
b. *Executing, Controlling
2. To coordinate the work of the service staff in order to achieve a smooth running operations.
3. To have log-book report on his/her own outlet and submit to Assistant F&B Manager.
4. As per Assistant F&B Manager, he will follow up a training programme, schedule regular classes, maintain records and assessments of his/her own outlet.
5. Attend all ordinary and special meetings of F&B Department.
6. To ensure the dining room service sequence is correctly followed to satisfy the guests.
7. To be well aware of breakage in service areas, pilferage and keep Assistant F&B Manager informed.
8. To put forward suggestions of creativity, for better performance and achievement.
9. Check mis-en-place for service used, maintain sanitary conditions within the outlets and neatness & cleanliness of staff.
10. Ensure that best services are given to guests and cooperated with other outlets.
11. Attend all meetings as requested.
12. Aim constantly to increase outlet revenue.
13. To perform all assigned duties in an efficient and technically correct manner follow the Management policy, hotel rules & regulations, orders or superiors, adhere to procedures of the training manual and achieving a high standard leading to total guest satisfaction.
14. To perform any other duties set by hotel policies, management or his/her direct supervisor which are not included here above.
1. Bachelor Degree in related field.
2. Minimum 3 years in similar position in International hotels.
3. Strong administrative skills, along with excellent communication and negotiation skills.
4. Detailed knowledge of working practices of Front Office.
5. Computer literate.
6. Good health, mature and pleasant personality and neat appearance.
7. Able to cope with pressure.
8. Fluency English language skills.