Guest Relations Officer - Nhân Viên Lễ Tân

• Hạn nộp: 30/10/2017
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Main duties:
The Guest Relations Officer is responsible for Guest Relations daily operation works while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, and maximizing room revenue and occupancy.
· Welcome and check-in all guests according to established procedures.
· Coordinate with concierge for arrival time to do the pickup VIP guest with Hotel transportation.
· Review and prepare all daily arrivals, allocating best available rooms according to VIP status, room rate charged, and guests’ requests.
· Double check the accuracy of all work performed by Guest Relations Officers and Club Service Agents during and at the end of work shifts.
· Balance all the daily posting transactions and ensure monies collected are banked in to the General Cashier’s safe at the end of each shift.

Quyền lợi được hưởng

Benefits:
· Professional working environment with attractive remuneration and insurance package
· 5.5 working days per week
· Upto 3.5 months year-end bonus
· Meals, uniform and laundry is provided by hotel
· Qualified hotel doctor to take care of your health and always available to give you medical advice
· Opportunity to join international training and development programs
· Chance to work with a great team of people and career growth in the international luxury hotel brand
· Special food and beverage discount at hotel
· Hotel discounts worldwide at PPHG hotel brands and Global Alliance hotels for employees and their family members
· Annual health check-up, summer vacation and many outing activities.

Yêu cầu công việc

· Be familiar with all room types, benefits that would be required for the performance of the daily job function.
· Have a pleasant and smiling personality.
· Well grooming and good knowledge of local areas/ places of interest, shopping, etc.
· Be able to work shifts according to the duty roster.

Yêu cầu hồ sơ

Please send your CV with photo and Application Letter to:
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