Reservation Officer

• Hạn nộp: 20/07/2017
• Mức lương: 5 - 8 triệu

Thông tin cơ bản

Mô tả công việc

1. Processes reservations by mail, telephone, fax or central reservation systems referral. 2. Processes reservations from the sales office, other hotel departments, and travel agents. 3. Knows the type of rooms available as well as their location and layout. 4. Knows the selling status, rates, and benefits of all packages plans. 5. Knows the credit policy of the hotel and how to code each reservation. 6. Creates and maintains reservation records by date of arrival and alphabetical listing. 7. Determines room rates based on the selling tactics of the hotel. 8. Prepares letters of confirmation. 9. Communicates reservation information to the front desk. 10. Processes cancellations and modifications and promptly relays this information to the front desk. 11. Understands the hotel's policy on guaranteed reservations and no-shows. 12. Processes advance deposits on reservations. 13. Tracks future room availability on the basis of reservations. 14. Helps develop room revenue and occupancy forecasts. 15. Prepares expected arrival list for front office use. 16. Assists in preregistration activities when appropriate. 17. Monitors advances deposit requirements. 18. Handles daily correspondence. Responds to inquires and makes reservations as needed. 19. Getting information about areas of interest in order to target more clients in particular seasons. 20. Making arrangements for clients travel programs. 21. To be aware of all front office procedures and assist with reception duties when required. 22. Configuring rates on the hotels property management system.

Quyền lợi được hưởng

- Accommodation, duty meal - Flight tickets - Accident insurance 24/24 - Professional and friendly working environment

Yêu cầu công việc

• At least one year experiences in related fields • Fluency in written and spoken English and with other languages is an advantage • Be able to operate MS Office, Word and Excel • Positive attitude, honest, hardworking and reliable • Flexible on duties assignment

Yêu cầu hồ sơ

Nộp trực tuyến hoặc gửi CV qua email: Tin đã hết hạn

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